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We’re looking for an IAM Transformation Support Manager to provide hands‑on operational leadership across our Identity & Access Management transformation programme. Reporting to the IAM Transformation Lead, this role focuses on day‑to‑day delivery management, agile coordination, and supporting continuous improvement across IGA, PAM and Access Management. You’ll work closely with Product Leads, engineering teams, operations, and wider business stakeholders to ensure smooth execution of our multi‑year IAM modernisation roadmap. If you thrive in fast‑paced environments, enjoy solving delivery challenges, and bring structure to complex workstreams, this is a fantastic opportunity to shape the future of IAM at Admiral. This role supports remote and flexible working in line with Admiral’s policies.
Job Responsibility:
Provide day‑to‑day operational oversight for IAM transformation workstreams, ensuring activities are well organised, tracked and delivered efficiently
Manage and maintain delivery artefacts including backlogs, sprint boards, action logs, RAID items, and status updates
Support the IAM Transformation Lead with programme‑level coordination, documentation, reporting and preparation for governance forums
Facilitate or support agile ceremonies such as stand‑ups, sprint planning, backlog refinement, retrospectives and showcases
Work closely with Product Leads and engineering teams to ensure work is prioritised, dependencies are clear, and progress is transparent, including resolving issues blocking delivery
Help embed agile practices, promoting iterative delivery and continuous feedback cycles
Act as a day‑to‑day coordination point for technology, security, governance and business stakeholders
Translate delivery progress, blockers and risks into clear, concise updates for the IAM Transformation Lead and other senior partners
Support the Lead in preparing communication materials, updates, and presentations
Proactively identify, track and manage risks, issues and dependencies across IAM workstreams
Ensure mitigations and actions are captured, owned and progressed in a timely manner
Support adherence to security and regulatory guardrails throughout delivery activity
Assist in transitioning new IAM capabilities into BAU, working with operational teams on support models, SOPs, training and handover documentation
Contribute to process improvement by identifying inefficiencies and recommending enhancements to tooling, workflows or governance mechanisms
Support and coach members within the IAM teams by sharing best practices, frameworks and delivery discipline
Help foster Admiral's values, promoting collaboration, openness and a positive working culture
Requirements:
Experience supporting technology or cyber‑security programmes, ideally within an operational or delivery‑focused role
Understanding of IAM domains (IGA, PAM, Access Management) and how they support business and security outcomes
Experience working within agile environments with cross‑functional teams
Excellent organisational, communication and coordination skills
Strong problem‑solving ability, with a structured approach to delivery and risk management
A recognised Certification in Agile Methodologies
Nice to have:
Familiarity with IAM tooling such as Saviynt, CyberArk or Azure AD / Entra ID
Experience maintaining programme artefacts such as backlogs, RAID logs or sprint reporting
Exposure to regulated environments and IAM‑related compliance requirements
What we offer:
33 days holiday (including bank holidays) increasing to up to 38 days
Option to buy or sell up to an additional five days of annual leave
Up to £3,600 of free shares each year after one year of service