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IAM Product Manager

Canada, Toronto 140000.00 USD / Year · Job Posted March 21, 2026
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Job Responsibility

  • Define and manage the Product Management function for CIAM services, which puts structure around work intake prioritization, business requirement definition, architectural assessments, and partnership with Engineering functions for delivery
  • Define the overall roadmap and strategy surrounding the IAM platforms which service the enterprise and consumer facing channels
  • Partner with global business channels, fraud technology teams, and other key stakeholders to align on critical features and enhancements which are required to be addressed in product roadmap
  • Establish feedback loop with key stakeholders (customers or workforce) to ensure deliverables and features align with business requirements and defined KPIs regarding user adoption
  • Develop business cases based on the roadmap and priority, align with Technology, PMO, and Finance teams on the funding required, cost and benefit analysis, and cost allocation model
  • Ensure continued focus and expertise on industry trends, new IAM capabilities, and advancements in fraud protection for both short and long-term product strategy
  • Report on overall product status, metrics, key achievements, next steps and risks with a data-driven approach
  • Facilitate communication on roadmap progress with management level stakeholders and clients
  • Manage the product backlog, new features, and enhancements
  • Facilitate forums and prepare the team for constructive collaboration sessions with cross functional teams, technology and business channels, and control functions
  • Strong understanding in Product Delivery Lifecycles and ability to deliver complex projects
  • Understand and define the business objectives, clearly outline the problems, and risks its solving

Requirements

  • Minimum of a bachelor’s degree (or equivalent) required
  • 7 years’ experience in a Product Management (or equivalent) capacity required
  • 4 years’ experience in Information Security or Information Technology
  • 4 years working with IAM platforms
  • Previous exposure to Regulatory, Compliance, Risk and Audit functions
  • Excellent interpersonal and communication skills
  • Strong planning and organizational skills can manage multiple tasks and meet deadlines
  • Excellent understanding on financial principles of large enterprise organization
  • Experience in working with complex processes
  • Willing to learn and grow, and demonstrates resilience to ever-changing priorities

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