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Uber Logo Uber · IT - Administration

IAM Operations Engineer

India, Hyderabad · Job Posted January 31, 2026
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Job Description

As an IAM Operations Engineer, you’ll support the day-to-day identity and access management ecosystem, ensuring secure, compliant, and efficient access across enterprise platforms. You’ll focus on operational excellence through automation, AI-driven workflows, and bot-based process improvements, partnering closely with Security, IT, and Compliance teams to deliver scalable identity services.

Job Responsibility

  • Administer and maintain enterprise IAM platforms such as Okta, Active Directory, Azure AD, and SailPoint IIQ
  • Manage and monitor user lifecycle operations — provisioning, de-provisioning, access reviews, and entitlement management — ensuring accuracy and SLA compliance
  • Develop automation scripts and bot flows (using Python, PowerShell, or API integrations) to streamline IAM tasks, such as user onboarding, offboarding, and access certification
  • Integrate IAM workflows with AI-powered chatbots or RPA frameworks to enable self-service access requests and reduce manual intervention
  • Utilize AI/ML-based insights to detect anomalies in identity behavior, enforce least privilege, and support Zero Trust principles
  • Implement and maintain automated incident response playbooks to remediate IAM-related issues efficiently
  • Monitor IAM systems using dashboards and metrics (e.g., Tableau, Jira, or Google Data Studio) to identify optimization opportunities
  • Maintain accurate documentation of automation flows, integrations, and system configurations
  • Participate in continuous improvement initiatives for IAM tools, integrations, and operational workflows

Requirements

  • Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent practical experience)
  • 3–6 years of experience in Identity and Access Management operations or IT security administration
  • Hands-on experience with Okta, Active Directory, and Azure AD administration
  • Experience with SailPoint IIQ, AWS IAM, Google Cloud IAM, or Oracle Cloud IAM
  • Proficiency in Python, PowerShell, or Java scripting for automation
  • Understanding of authentication and authorization protocols (SAML, OAuth, OIDC, LDAP, Kerberos)
  • Experince with Terraform and infrastructure-as-code (IaC) principles for IAM deployment automation
  • Strong communication and cross-functional collaboration skills
  • Strong troubleshooting, analytical, and documentation skills

Nice to have

  • Exposure to AI/ML models, RPA, or bot frameworks for IAM automation and chat-based workflows
  • Knowledge of Zero Trust Architecture (ZTA) and Least Privilege Access (LPA) models
  • Experience integrating IAM with security monitoring tools (SIEM, SOAR)
  • Understanding of compliance frameworks (SOX, GDPR, HIPAA, PCI-DSS, NIST, ISO 27001)
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