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As an IAM Operations Engineer, you’ll support the day-to-day identity and access management ecosystem, ensuring secure, compliant, and efficient access across enterprise platforms. You’ll focus on operational excellence through automation, AI-driven workflows, and bot-based process improvements, partnering closely with Security, IT, and Compliance teams to deliver scalable identity services.
Job Responsibility:
Administer and maintain enterprise IAM platforms including Okta, Active Directory, Azure AD, and SailPoint IIQ to ensure global availability and security
Build and maintain automation scripts and bot flows using Python or PowerShell to streamline the user lifecycle, from seamless onboarding to secure de-provisioning
Integrate IAM workflows with AI-powered chatbots and RPA frameworks to enable self-service access, reducing manual intervention and improving response times
Leverage AI/ML-based insights to detect identity anomalies, enforce the principle of least privilege, and strengthen our Zero Trust architecture
Monitor system health and operational metrics using dashboards in Tableau or Jira to proactively identify and resolve bottlenecks before they impact the business
Collaborate cross-functionally with Security, IT, and Compliance teams to implement automated incident response playbooks that remediate IAM issues at scale
Requirements:
Bachelor’s degree in Computer Science, Information Security, or a related field
6+ years of experience in Identity and Access Management (IAM) operations or IT security administration
Hands-on experience with Okta, Active Directory, and Azure AD administration
Proficiency in Python, PowerShell, or Java scripting for process automation
Experience with Terraform or similar Infrastructure-as-Code (IaC) principles for IAM deployment
Working knowledge of authentication and authorization protocols including SAML, OAuth, OIDC, and LDAP
Nice to have:
Hands-on exposure to AI/ML models, RPA, or bot frameworks specifically for security or chat-based workflows
Experience integrating IAM platforms with security monitoring tools like SIEM or SOAR for automated threat response
Deep understanding of Zero Trust Architecture (ZTA) and implementing Least Privilege Access (LPA) at scale
Familiarity with compliance frameworks such as SOX, GDPR, or ISO 27001 in a global enterprise environment