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IAM ISA Solution Center Manager

https://www.citi.com/ Logo

Citi

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Location:
Philippines , City of Taguig

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Global ID Administration (GIDA) Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Job Responsibility:

  • Ensure the volume, quality, and timeliness of service delivered by the team
  • Provide security oversight for new systems and major system releases by reviewing system security capabilities
  • Recommend system improvements and approve design changes as part of the system development lifecycle
  • Develop new/improved procedures and process control manuals
  • Manage and oversee the tasks and professional development of a GIDA team
  • Assess risk when business decisions are made
  • Drive compliance with applicable laws, rules and regulations
  • Maintain critical Run the Bank operations
  • Manage first line support for entitlement management across various channels

Requirements:

  • 5-8 years of relevant experience
  • IS certifications or willingness to earn within 12 months of joining
  • Consistently demonstrates clear and concise written and verbal communication
  • Proven influencing and relationship management skills
  • Proven analytical skills
  • Bachelor's degree/University degree or equivalent experience

Additional Information:

Job Posted:
November 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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