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Hypercare Consultant

India, Bangalore · Job Posted June 28, 2026
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Requirements

  • 5 years of corporate IT, desktop support, or system administration experience
  • VDI, Windows 365 cloud PC support experience
  • ServiceNow, Jira, Incident management and end user support
  • VDI/cloud PC migration experience
  • Troubleshooting experience of Windows 10/11, desktop applications
  • Experience in Microsoft 365, Active Directory and basic cloud concepts
  • Understanding of Microsoft Intune, Azure, cloud PC monitoring
  • Networking fundamentals TCP/IP, DNS, DHCP
  • Good communication skills and work experience with global teams (America, EMEA, APAC)

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