Hypercare Auditor Job at 360 Resourcing Solutions (Rochdale)

Job Description

This is a specialist role responsible for delivering in-depth audits of Enforcement Agent activity, ensuring the highest standards of compliance, professionalism, and regulatory adherence. You will play a critical role in safeguarding organisational standards by conducting detailed desk-based audits and comprehensive reviews of body-worn video (BWV) footage. Acting as a subject matter expert, you will provide authoritative insight, identify risks, and support continuous improvement across enforcement operations.

Job Responsibility

Conduct detailed desk-based audits of Enforcement Agent cases to ensure compliance with policies, procedures, contractual obligations, and legislation
Review and analyse body-worn video footage to assess conduct, behaviour, decision-making, and adherence to professional standards
Identify, document, and escalate instances of non-compliance, misconduct, or training needs in a timely and appropriate manner
Produce high-quality, evidence-based audit reports with clear findings, risk assessments, and actionable recommendations
Provide expert advice and guidance to Enforcement Agents, managers, and operational teams on audit outcomes and compliance issues
Analyse audit data to identify trends, emerging risks, and training needs, contributing to strategic compliance initiatives
Support the investigation and resolution of complaints, disputes, and escalations through detailed audit evidence and analysis
Maintain accurate audit records, ensuring strict compliance with data protection, confidentiality, and information governance requirements
Prepare management information (MI) reports, including trend analysis and risk insights, to support operational oversight and strategic decision-making
Assist with complex investigations, regulatory reviews, and ad hoc audits as required
Represent the audit function during internal and external inspections, reviews, and compliance checks
Support the implementation and validation of corrective actions following compliance breaches
Contribute to the development of audit methodologies, tools, and quality assurance frameworks
Maintain up-to-date knowledge of relevant legislation, regulatory changes, and industry best practice
Participate in team meetings, workshops, and continuous improvement initiatives

Requirements

Proven experience conducting audits, compliance reviews, quality assurance checks, or investigations in a highly regulated setting
Strong understanding of professional conduct, behavioural standards, legal frameworks, and compliance requirements
Experience reviewing complex case files, reports, or recorded evidence and producing clear, evidence-based conclusions
Ability to interpret and consistently apply policies, procedures, and legislation
Excellent analytical, reporting, and stakeholder engagement skills

Nice to have

Professional qualifications in audit, compliance, or investigations (e.g. CIA, CISA, ICA)
Knowledge of enforcement operations and relevant regulatory frameworks
Experience reviewing body-worn video footage
Familiarity with risk assessment methodologies and quality assurance standards
Strong IT skills, including audit systems and data analysis tools

360 Resourcing Solutions - All Job Offers

Select Country

Hypercare Auditor

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Hypercare Auditor

Senior SAP Functional Expert – FICO

Infrastructure Accounting Analyst

Traffic Management CAD Technician

Registered Nurse, CVOR

Pediatric Occupational Therapist

Nursery Manager

Waiter

Sales Consultant

Our AI answers in your language