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Hypercare Auditor

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360 Resourcing Solutions

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Location:
United Kingdom , Rochdale

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

25000.00 GBP / Year
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Job Description:

This is a specialist role responsible for delivering in-depth audits of Enforcement Agent activity, ensuring the highest standards of compliance, professionalism, and regulatory adherence. You will play a critical role in safeguarding organisational standards by conducting detailed desk-based audits and comprehensive reviews of body-worn video (BWV) footage. Acting as a subject matter expert, you will provide authoritative insight, identify risks, and support continuous improvement across enforcement operations.

Job Responsibility:

  • Conduct detailed desk-based audits of Enforcement Agent cases to ensure compliance with policies, procedures, contractual obligations, and legislation
  • Review and analyse body-worn video footage to assess conduct, behaviour, decision-making, and adherence to professional standards
  • Identify, document, and escalate instances of non-compliance, misconduct, or training needs in a timely and appropriate manner
  • Produce high-quality, evidence-based audit reports with clear findings, risk assessments, and actionable recommendations
  • Provide expert advice and guidance to Enforcement Agents, managers, and operational teams on audit outcomes and compliance issues
  • Analyse audit data to identify trends, emerging risks, and training needs, contributing to strategic compliance initiatives
  • Support the investigation and resolution of complaints, disputes, and escalations through detailed audit evidence and analysis
  • Maintain accurate audit records, ensuring strict compliance with data protection, confidentiality, and information governance requirements
  • Prepare management information (MI) reports, including trend analysis and risk insights, to support operational oversight and strategic decision-making
  • Assist with complex investigations, regulatory reviews, and ad hoc audits as required
  • Represent the audit function during internal and external inspections, reviews, and compliance checks
  • Support the implementation and validation of corrective actions following compliance breaches
  • Contribute to the development of audit methodologies, tools, and quality assurance frameworks
  • Maintain up-to-date knowledge of relevant legislation, regulatory changes, and industry best practice
  • Participate in team meetings, workshops, and continuous improvement initiatives

Requirements:

  • Proven experience conducting audits, compliance reviews, quality assurance checks, or investigations in a highly regulated setting
  • Strong understanding of professional conduct, behavioural standards, legal frameworks, and compliance requirements
  • Experience reviewing complex case files, reports, or recorded evidence and producing clear, evidence-based conclusions
  • Ability to interpret and consistently apply policies, procedures, and legislation
  • Excellent analytical, reporting, and stakeholder engagement skills

Nice to have:

  • Professional qualifications in audit, compliance, or investigations (e.g. CIA, CISA, ICA)
  • Knowledge of enforcement operations and relevant regulatory frameworks
  • Experience reviewing body-worn video footage
  • Familiarity with risk assessment methodologies and quality assurance standards
  • Strong IT skills, including audit systems and data analysis tools

Additional Information:

Job Posted:
January 12, 2026

Employment Type:
Fulltime
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