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We are looking for an experienced Hyland OnBase Trainer to deliver training on the Hyland OnBase platform. The candidate should have strong knowledge of ECM (Enterprise Content Management) solutions and hands-on experience in conducting training sessions with real-time use cases.
Job Responsibility:
Deliver end-to-end training on Hyland OnBase
Explain ECM concepts and OnBase architecture
Conduct sessions on Document Management, Workflow Automation, and Case Management
Provide hands-on labs and practical use cases
Prepare and review training content
Handle participant queries and troubleshooting
Conduct training feedback sessions and assessments
Training Delivery
Content Development / Validation
Hands-on Lab Support
Requirements:
Hyland OnBase (Configuration, Workflow, Unity Client, Web Client)
ECM (Enterprise Content Management) concepts
Document Imaging & Capture
Workflow Automation
Basic understanding of System Integration (APIs, Web Services)
Strong communication & presentation skills
8+ years of relevant experience in Hyland OnBase
Prior experience as Trainer / Subject Matter Expert preferred
Nice to have:
Hyland OnBase certifications
Domain experience in Banking / Healthcare / Insurance
Prior corporate or online training delivery experience