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We are seeking a proactive and experienced Business/Systems Analyst specializing in SAP Commerce Cloud (Hybris) to drive innovative e-commerce initiatives for our Client. In this pivotal role, you will act as the crucial bridge between technical development teams and the Client's business stakeholders. You will take ownership of end-to-end feature delivery—from gathering requirements and modeling business processes to translating complex needs into high-quality technical specifications. If you possess a strong background in B2B/B2C e-commerce domains and excel at transforming business visions into functional digital solutions, we want you on our team.
Job Responsibility
Collaborate closely with the Client's business teams to map, model, and optimize business processes using BPMN
Conduct in-depth evaluations of system requirements, performing As-Is vs. To-Be and Fit/Gap analyses to align business needs with SAP Commerce Cloud capabilities
Translate gathered business requirements and functional needs into clear, high-quality technical specifications and actionable user stories
Take full responsibility for feature delivery across the entire project lifecycle
Act as the Single Point of Contact (SPOC) bridging the gap between developers, QA, team leads, and the Client's business stakeholders
Create and maintain comprehensive process and system documentation, including ERDs, Sequence Diagrams, and Data Flow Diagrams (DFDs)
Requirements
3+ years of hands-on experience implementing SAP Commerce Cloud (Hybris) solutions, combined with a strong background in Business or Systems Analysis
Deep understanding of the e-commerce landscape, with practical experience working in B2B and/or B2C environments
Solid understanding of the SAP Hybris Application Lifecycle and expertise in generating comprehensive process and system documentation (User Stories, ERDs, Sequence Diagrams, DFDs, etc.)
Proven track record in gathering requirements, translating them into actionable tasks, and driving end-to-end project delivery
Hands-on experience with modern analysis and collaboration tools, including: - BPMN, UML, Visio, draw.io - Balsamiq Mockups, InVision - JIRA, Confluence
A Bachelor’s Degree in Software Development, Computer Engineering, Project Management, or a related field
Strong verbal and written communication abilities, with a particular emphasis on clear, precise technical writing when interacting with both developers and the Client
What we offer
An attractive salary tailored to your expertise and market standards
Remote or hybrid work models with flexible hours to ensure a healthy work-life balance
Dedicated budgets for training, workshops, and obtaining professional certifications (such as SAP, Agile, or BPMN)
A comprehensive benefits package that may include private medical care, life insurance, and sports/fitness subsidies
High-end hardware and all the necessary software licenses (JIRA, Visio, drawing tools) you need to perform at your best
The opportunity to work closely with a major global Client in a collaborative, forward-thinking team that values your input and expertise