Hybrid Technical Support Specialist Job at PartnerHero (San Pedro Sula or Tegucigalpa)

Technical Success Specialist – F.I.S.H Solutions

The Technical Success Specialist is a position that provides customer service, p...

Location

United States of America , Boston

Salary:

Not provided

MetaSystems International

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Life Sciences, Engineering, Physics, Chemistry, or relevant field
Highly detail-oriented, flexible team player, quick learner
Excellent communication and organizational skills
Self-motivated to intensify knowledge and expertise
Works well under time constraints and communicates clearly and diplomatically with customers
3+ years of laboratory experience, preferably in FISH assay development or cytogenetics laboratories
Familiarity with quality management systems and procedures
Knowledge of Office software suite, ERP, and other business operation software

Job Responsibility

Visit customers to install/maintain hardware and software, train users and provide technical support
Answer customer support calls and emails, provide remote troubleshooting when necessary
Strong understanding of FISH wet lab workflows, including sample preparation, hybridization, and imaging steps
Ability to troubleshoot probe performance issues and identify root causes impacting signal quality optimization
Collaborative with other MetaSystems personnel on Application based projects
Document customer interactions in ERP and update device history records, as required in our QMS
Keep up with training on new products, software, hardware and processes
Able to perform basic user training on MetaSystems products
Communicate effectively, diplomatically, and professionally with colleagues and customers
Support and collaborate with other MetaSystems departments as needed

Fulltime

Enterprise Operation Support Specialist

As an Enterprise Operation Support Specialist, you will support the post-sales l...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

BS/BA in Business, Finance/Accounting, Economics, or a related discipline
Minimum 3+ years of experience in any of the following: Knowledge Management, Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations
Must be highly proficient in Excel, including manually creating ad hoc formulas to calculate contract pricing
Strong ownership for resolving sales cycle issues related to quoting, document control, document assembly, signatures, and provisioning
Must have a working knowledge of Confluence and sales service desk tools
Strong customer service background, the ability to work under tight deadlines, and experience balancing many support requests simultaneously
Must be willing to join video chats daily to support stakeholders, peers, management, customers, and partners
Outstanding verbal and written communication skills
Must have a working knowledge of Salesforce

Job Responsibility

Provisioning cloud licenses following the sale of Atlassian’s newly integrated products and hybrid product bundles
Assisting the Accounts Receivable, Revenue Recognition, and Credit & Collections teams by answering questions about specific contracts and quotes
Ensuring that contract and quote data is maintained in CRM systems throughout the lifecycle of sales opportunities
Supporting the fulfilment of Atlassian’s monthly SOX compliance and reconciliation processes
Manually creating and sending order confirmations to Atlassian’s customers and channel partners after contracts are executed
Collaborating with Atlassian’s Cloud technical support teams, engineers, and Analytics organizations to troubleshoot or update account-specific data
Supporting Cloud customers with general billing, invoicing, and licensing questions
Supporting Atlassian sales teams, customers, Partners, engineers, and other technical support groups with provisioning Cloud product trials
Assisting internal Atlassian teams by locating and sending them copies of contracts, quotes, and invoices
Assisting with account reconciliation processes at the end of every month

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Hpe Hybrid Cloud Sales Specialist

We are looking for a Senior HPE Hybrid Cloud Solutions Sales Specialist to drive...

Location

Germany , Boeblingen

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Academic degree in an economic or technical field of study
Extensive selling experience within the public segment or defense industry and on similar solutions
Typically, > 10 years of advanced sales experience
Profound knowledge of the IT cloud market and proven experience in IT support, operational, managed, and technical service
High winning attitude and closing skills - recognize new opportunities, generate new business and close the deal
Skilled in collaboration and leading with other sales teams
Reliability in building a sales pipeline, forecasting and customer management (sales excellence)
Distinctive customer orientation and consulting skills combined with assertiveness, mentality to challenge a customer’s status quo
Excellent ability to drive and manage complex cloud transformation projects for enterprise customers, ensuring strategic alignment and successful execution
Strong business and financial acumen, combined with very expert technology skills

Job Responsibility

Generate new business to further increase HPE´s market share for hybrid cloud solutions focusing on named public and defense accounts
Develop and sell hybrid cloud solutions to those customers on a partnership basis
Develop new projects and solution opportunities to develop a short- and long-term sales pipeline
Establish a professional working and consultative relationship with the client, including the C-level
Develop in-depth knowledge of client's business, organization structure and future challenges to define and adapt a solution roadmap to fulfil this business needs
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
Maintain knowledge of competitors in account to strategically position the company's solutions better
Drive large-scale hybrid cloud projects for large public and defense customers, ensuring seamless integration between on-prem and public cloud environments
Act as a trusted advisor to enterprise customers, translating business objectives into customized hybrid cloud solutions that drive measurable outcomes

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs catered to helping you reach career goals
Unconditional inclusion in the workplace
Flexibility to manage work and personal needs
Recognized among top workplaces for inclusion and innovation

Fulltime

Hybrid Solutions Sales Specialist

Hewlett Packard Enterprise is the global edge-to-cloud company that helps organi...

Location

Belgium , Diegem

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Demonstrated experience with as-a-service models
HPE GreenLake experience is highly preferred
A minimum of 10 years of sales experience in cloud solution environments, with a proven track record of success
Proficiency in Dutch or French, and strong fluency in English (spoken and written)
Passion for identifying new opportunities and driving business growth
Excellent collaboration and interpersonal skills, with a willingness to support and be supported by your colleagues

Job Responsibility

Develop and present tailored hybrid cloud and 'as-a-service' solutions to meet customer needs, with a focus on HPE GreenLake
Identify, qualify, and close new business opportunities within the BeLux market
Build trusted relationships with key stakeholders across enterprise customers, understanding their cloud and IT transformation goals
Work cross-functionally with internal teams, including technical, marketing, and delivery experts, to provide seamless customer solutions
Stay informed about market trends, competitors, and emerging technologies in the cloud and hybrid solutions space
Actively contribute to team goals, sharing knowledge and collaborating with peers to ensure collective success

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Hybrid Cloud GreenLake Specialist

Sales Specialists & Consultants are product, services, software or solution spec...

Location

United States , Massachusetts

Salary:

141000.00 - 332000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree preferred
demonstrated success in achieving progressively higher quota
extensive vertical industry knowledge required
typically 5+ years advanced sales experience required
strong infrastructure and technology background
financial acumen and ability to present financials to CFO level
strong understanding of cloud, cloud economics, cloud workloads
proficient in both Excel and PowerPoint and ability to build strong business cases

Job Responsibility

seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area
maintain knowledge of competitors in account to strategically position the company's products and services better
develop pursuit plans and manage the pipeline to ensure alignment with account managers
establish a professional, working, and consultative relationship with the client by developing a core understanding of the unique business needs of the client within their industry
contribute to proposal development, negotiations and deal closings
work closely with and supports account manager, providing technical expertise and support
participate in client engagements up to C-level engagements for more complex solutions in smaller accounts
focus on growing contractual renewals for mid-size accounts with some complexity to higher-total contract-value renewals
interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization

What we offer

health and wellbeing
personal and professional development programs
unconditional inclusion

Fulltime

Brand Technical Sales Specialist

The Brand Technical Sales Specialist (BTSS) plays a critical role in driving gro...

Location

Brazil , Belo Horizonte

Salary:

Not provided

IBM Deutschland GmbH

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Intermediate to Strong hybrid sales and technical skills
Expertise in solution design, technical troubleshooting, and architecture alignment
Ability to prioritize opportunities across 200-300 accounts in territory
Expertise in digital engagement and RevTech tools
Ability to co-sell and co-create solutions with partners and clients
Collaboration with SDRs and marketing teams
Knowledge of IBM focus products and ability to position value vs. price
Strong hybrid technical and sales skills across focus product areas

Job Responsibility

Execute sales motions aligned to Activate accounts
Drive technical and sales execution by validating client requirements, confirming solution fit, and supporting opportunity progression
Utilize advanced AI-powered RevTech tools for lead scoring, routing, and client insights
Drive adoption of simplified product portfolios and digital engagement strategies
Execute POCs in collaboration with BPs to differentiate IBM solutions

Fulltime

Product Configuration Specialist

The Menu Design & Development Specialist leads the configuration, optimization, ...

Location

Poland , Krakow

Salary:

8000.00 - 10000.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

2 –3 years of professional experience in customer success or related roles
Advanced proficiency in Microsoft Office, Google Suite, and spreadsheet tools for analysis and reporting
Strong analytical, problem-solving, and troubleshooting abilities for complex POS configurations
Calm and effective under pressure, with excellent organizational and prioritization skills
Exceptional written and verbal communication
Proven success in client-facing consultation and technical implementation roles
Deep understanding of restaurant operations, menu design, and technology integration
Experience managing multiple client projects simultaneously
Ability to collaborate effectively with cross-functional stakeholders (Sales, Product, Engineering, Support)
Experience mentoring junior specialists or onboarding new team members

Job Responsibility

Lead advanced client consultations to gather requirements and provide expert POS guidance
Design and implement complex menu configurations and backend system updates
Ensure data integrity and consistent naming conventions across integrated software platforms
Troubleshoot and resolve complex software and configuration issues, escalating as needed
Maintain accuracy across all software integrations and updates
Demonstrate mastery of Menu Team processes, standards, and best practices
Collaborate cross-functionally with Sales, Product, and Support teams to deliver seamless client experiences
Manage and prioritize escalated tickets, providing timely, high-quality resolutions
Partner with Account Executives and Sales Managers to ensure process compliance and system alignment
Mentor and train Level 1 specialists, supporting their technical development and performance growth

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

New

Service Operations Specialist

To assure SITA's competitive strength and business growth through the provision ...

Location

India , Bengaluru

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Minimum 3 -5 years of proven experience in the network and/or application/system support domain, IT System Administrator and application support role, or in a similar infrastructure-focused role
Must have dealt directly with external customers delivering to SLAs
A background in hybrid IT environments (on-premises and cloud), with practical knowledge of virtualization platforms (e.g., VMware) and cloud services (e.g., AWS)
Strong hands-on experience in managing and troubleshooting servers, network infrastructure, enterprise applications, and client systems in complex IT environments
Experience in operation and maintenance of airport IT systems, networking and airline-specific applications is highly preferred
A background in Airport IATA standards, airline infrastructure/applications, SBD, E-Gates, and airport passenger/baggage (Pax/Bags) systems would be an added advantage
Proficiency in Windows and Linux server environments, including installation, configuration, and administration
Strong knowledge of networking concepts and protocols such as TCP/IP, DNS, DHCP, and VPN
Strong hardware knowledge such as server, router, switch etc.
Knowledge on web server such as Apache, Tomcat

Job Responsibility

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA
Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
Ensure shortest restoral times possible initiating the timely escalations to specialized resolver groups inside and outside SITA according to the customer contracts SLAs and monitoring requirements
To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance support and direct management
Proactively detect problems related to service and infrastructure operations and delivery services conduct diagnostics and provide service request ownership to ensure resolution of customer problems
Support the senior team members in the management reporting and co-ordination of day-day tasks during absence of the Lead Engineer
Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
Use the appropriate tools and equipment to perform the installation intervention and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided

What we offer

Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans
Flex-Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

Hybrid Technical Support Specialist

PartnerHero

Location:
Honduras , San Pedro Sula or Tegucigalpa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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