Hybrid Customer Support Specialist ll - Beauty & Wellness Tech

Our customers are the core of our business, and we’re looking for Customer Support Experts who will provide high-quality, expert support throughout our busy tax and onboarding season. This is a critical, high-volume period, and our primary goal is to ensure our customers feel confident and cared for. In this role, you’ll become a specialist in key product areas, focusing on new customer onboarding and tax season questions. You will be the voice of the brand, providing one-of-a-kind support and building strong, long-lasting relationships with our customers through live phone calls, email, and text conversations.