Hybrid Customer Service Coordinator Job at Office Angels (Guildford)

Customer Service Coordinator

You will be working for our client who is a tech lead, award-winning company as ...

Location

United Kingdom , East Croydon

Salary:

22000.00 - 25000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

A good command in English language and the ability to write letters
The ability to work well under pressure and to meet deadlines
The ability to apply discretion and sensitivity in dealing with complicated cases
Professional, hardworking and prepared to go above and beyond
Previous customer facing / customer service experience, including telephone experience
Some administration experience desirable but not essential
Best in class communication skills, both verbally and written, as well as an excellent listener who understands great customer service
Graduate level or equivalent
Strong IT skills, including Excel and Word

Job Responsibility

To support clients with queries and requests coming through Zendesk
Communicating with a variety of stakeholders on issues across the company
Operating in a fast-paced, multi-faceted environment addressing a wide range of topics

What we offer

Beautiful Office right by East Croydon Station with a hybrid working environment
The chance to work at one of the UK's top startups and to grow into more senior roles with structured training and management
Weekly team lunches on Monday and regular company socials

Fulltime

Customer Assistance Coordinator

As a Customer Assistance Co-Ordinator within our Medical department, you'll be o...

Location

United Kingdom , Croydon

Salary:

27013.60 GBP / Year

Allianz

Expiration Date

Until further notice

Requirements

Strong communication and empathy skills
Calm and professional approach in high-pressure situations
Organised, detail-oriented, and able to multitask effectively
Proactive mindset with a focus on delivering excellent customer outcomes
Able to work a variety of shifts including weekends and nights
Comfortable working independently in a hybrid environment

Job Responsibility

Handle inbound and outbound calls in a friendly, helpful, and professional manner
Deliver proactive and timely solutions for customers in medical situations
Manage all aspects of assistance cases to ensure high-quality service delivery
Complete middle office tasks efficiently and in order of priority
Maintain clear, effective communication with both customers and internal teams
Stay up to date on product knowledge and contribute to regular team discussions
Actively engage in training, coaching sessions, and team meetings
Follow all processes and procedures, including complaint handling and FCA guidelines

What we offer

Pension Scheme – 4% employer & 4% employee contributions (+2.5% matching after 1 year)
Private Medical Cover
Life Assurance – 4x your annual salary
Flu Vaccinations & Eye Care Vouchers
Free Roadside Assistance – after 6 months
Discounted Travel Insurance
Season Ticket Loan – interest-free after probation
3 Paid Volunteering Days Per Year
Discounts on Allianz products and partner retailers
Comprehensive Employee Assistance Programme – 24/7 support

Fulltime

Customer Support Executive

Are you passionate about delivering exceptional service and looking to build you...

Location

United Kingdom , Brighton

Salary:

25500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer support or a similar client-facing role
Familiarity with Google Workspace (Gmail, Docs, Sheets, Slides) or similar tools
CRM experience is a plus, but not essential
Clear, confident communication skills
A detail-oriented, logical mindset
The ability to work independently and collaborate as part of a wider team

Job Responsibility

Handling customer queries by phone and email with professionalism and clarity
Processing orders accurately using mapping tools and internal systems
Monitoring internal platforms to keep processes running smoothly
Supporting departments like sales and consultancy with customer-related requests
Recommending the right products and services based on customer needs
Coordinating the resolution of complex queries using internal resources

What we offer

Hybrid flexible working: minimum 3 days per week in the office
25 days annual leave plus public holidays
Birthday day off and long service leave
Option to buy or sell holiday days
Share incentive plan
Pension scheme with 5% matched contributions (after 3 months)
Life assurance and income protection via pension plan
Paid Volunteer days to give back to causes you care about

Fulltime

Customer Return Specialist

Management and coordination of leasing asset returns, including tracking shipmen...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically, a bachelor's degree in a technical or business discipline or equivalent experience
minimum of 1-2 years of related experience or a master's degree and up to two years of experience
fluent in Japanese language

Job Responsibility

Issue asset lists and shipment forms to customers to initiate the return of equipment
keep track of outstanding shipment confirmations and follow up till closure
negotiate settlements with customers for missing or damaged return equipment
monitor status of returns with 3rd party logistics vendors
address late shipments and cancel shipments when necessary
assist returns reconciliation specialist with surplus queries
issue termination instructions to asset termination specialists and communicate completion of returns
coordinate with various internal stakeholders on return asset reconciliation

What we offer

Health & Wellbeing
comprehensive suite of benefits
personal & professional development programs
unconditional inclusion
flexibility to manage work and personal needs

Fulltime

Events Ambassador

Join our team as an Events Ambassador for one of our flagship contracts near Can...

Location

United Kingdom , London

Salary:

34554.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Ideally, have at least 2 years of experience in events or in a similar role
Demonstrate strong customer service and interpersonal skills
Detail-oriented with a positive and approachable demeanour, making them a dependable and collaborative team member
Takes pride in their organisation skills and attention to detail

Job Responsibility

Provide end-to-end coordination of events. Supporting planning, booking, and on-the-day delivery as directed by the Events and Reservations Team Leader
Advise hosts on the most suitable event spaces, ensuring selections align with availability, capacity limits, and safety standards
Arrange and manage virtual and hybrid events, ensuring all processes comply with policies and procedures
Collaborate closely with the onsite team to oversee events from setup to close, including troubleshooting issues, resolving equipment or technical problems, and ensuring smooth execution
Supervise and direct event support teams, such as setup crews, AV technicians, hospitality staff, and cleaners, to ensure seamless coordination
Confirm that all event setups (including furniture, staging, décor, and equipment) meet customer specifications and comply with safety, fire, and health regulations
Coordinate food and beverage requirements, order supplies, arrange audiovisual equipment, organise signage, and ensure décor elements (e.g., floral arrangements, linens, colour schemes) meet expectations
Oversee venue access, including opening and securing facilities or liaising with onsite operations before and after events
Support the delivery of events outside core business hours when required

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Subsidised meals/allowance while on duty
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Endless learning and development opportunities
WOW Awards for outstanding peers
One paid day off annually to support a cause

Fulltime

Maintenance Coordinator

Our client is seeking a Maintenance Coordinator to join their dynamic team and p...

Location

United Kingdom , London

Salary:

15.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a maintenance coordination role or similar position
Strong organisational skills with the ability to manage multiple tasks effectively
Excellent communication skills, both verbal and written, with a customer-focused attitude
Proficiency in Microsoft Office Suite and maintenance management software
Knowledge of health and safety regulations related to facility maintenance
Ability to work independently and as part of a team.

Job Responsibility

Coordinate maintenance activities across multiple sites to ensure timely and efficient repairs and upkeep
Schedule and oversee routine maintenance, inspections, and repairs, ensuring compliance with health and safety regulations
Liaise with contractors and suppliers to source materials and services as needed
Maintain accurate records of maintenance activities, ensuring documentation is up to date and accessible
Respond promptly to maintenance requests and emergencies, prioritising tasks to minimise downtime
Collaborate with other departments to support overall facility management and improvement initiatives
Monitor maintenance budgets, track expenditures, and assist in resource allocation.

What we offer

Competitive hourly rate of £15.00 - £16.00, commensurate with experience
Hybrid working
Full-time position with opportunities for career growth and development
Supportive work environment that values collaboration and innovation.

Fulltime

Senior AV Technician

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

Australia , Adelaide

Salary:

Not provided

ENCORE EVENT TECHNOLOGIES

Expiration Date

Until further notice

Requirements

Demonstrated competency in operating audio visual equipment
Experience with Hybrid and Virtual events
Camera Operator skills (advantageous)
Customer centric and excellent customer service skills
Strong lighting abilities and knowledge of GrandMA, Advanced seamless switching experience, Camera Setup, video and data networking, LED Wall setup and programming
Ability to work under pressure
Excellent verbal and written communication skills
High standard of personal presentation
Riggers Ticket (highly regarded)

Job Responsibility

Provide leadership, coordination, and hands on delivery in the installation, operation, and removal of AV equipment
Form part of the senior production team working with the most qualified and respected AV technicians and managers

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development

Travel assistant - german speaker

We're looking for dedicated and empathetic Customer Support Specialists to join ...

Location

Portugal , Lisbon

Salary:

Not provided

Randstad

Expiration Date

January 15, 2026

Requirements

German fluency at C1 level minimum (no accent restrictions)
Second language: Intermediate English OR Portuguese
Previous customer service experience preferred (travel, insurance, or related fields)
Strong organizational and time management skills
Proactive mindset with excellent problem-solving abilities
Clear, empathetic, and effective communication skills
Ability to work independently and as part of a team
Availability for a hybrid work model in Lisbon (3 days in-office at Saldanha, 2 days remote)
Rotating shifts 24/7, including nights, weekends, and holidays (night shifts always remote)
Important: The first 3 months will be 100% on-site, with the first month dedicated to intensive training

Job Responsibility

Provide exceptional customer service to German travelers facing various situations (accidents, breakdowns, etc.) via phone, email, and chat
Coordinate with service providers and partners to ensure timely and seamless support
Accurately document all interactions and resolutions
Remain calm and supportive under pressure

Fulltime

!

Hybrid Customer Service Coordinator

Office Angels

Location:
United Kingdom , Guildford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
June 18, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Hybrid Customer Service Coordinator

Customer Service Coordinator

Customer Assistance Coordinator

Customer Support Executive

Customer Return Specialist

Events Ambassador

Maintenance Coordinator

Senior AV Technician

Travel assistant - german speaker

Hybrid Customer Service Coordinator

Office Angels

Location:United Kingdom , Guildford

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:June 18, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Hybrid Customer Service Coordinator

Customer Service Coordinator

Customer Assistance Coordinator

Customer Support Executive

Customer Return Specialist

Events Ambassador

Maintenance Coordinator

Senior AV Technician

Travel assistant - german speaker

Location:
United Kingdom , Guildford

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
June 18, 2025