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The HVAC Service Technician is responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems. This role focuses on delivering high-quality, efficient service and exceptional customer satisfaction. The HVAC Service Technician also plays a key role in troubleshooting complex issues, mentoring junior technicians, and maintaining safety standards.
Job Responsibility:
Install, maintain, and repair HVAC systems including air conditioning units, furnaces, ventilation systems, and refrigeration units
Perform regular preventative maintenance on HVAC systems
Manage schedules to ensure timely completion of projects
Train and mentor junior technicians to enhance their skills and knowledge
Diagnose and troubleshoot complex HVAC issues
Provide effective solutions and repair strategies
Ensure repairs are completed efficiently and correctly
Communicate effectively with clients to understand their needs and concerns
Provide recommendations for system improvements or upgrades
Ensure customer satisfaction through high-quality service delivery
Adhere to all safety protocols and regulations
Ensure the team follows proper safety procedures
Maintain up-to-date knowledge of industry standards and local codes
Maintain accurate records of service calls, work performed, and parts used
Prepare and submit detailed reports on work completed
Requirements:
High school diploma or equivalent
technical school certification preferred
5+ years in HVAC service, with leadership experience