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The Huntley Front Desk Assistant Manager assists the Huntley Front Desk Manager in maintaining and improving lodging operations and fulfills the manager role when the manager is absent. This will include, but is not limited to: training, supervising, assisting, commissions, and guest recovery. The assistant manager will oversee all operations and communication between the front desk and all other lodging departments as well.
Job Responsibility:
Lead by example and able to carry out all duties of the front desk staff
Encourage and train staff to provide the highest level of service to all guests
Use judgement and authority to make decisions and resolve guest and employee issues
Able and willing to work long hours and stand for duration of shift
Inventory
Updating important information
Requirements:
High School Diploma or equivalent
Hotel Front Desk or front of the house experience is preferred
Computer literate and proficient with Microsoft Office Suite
Previous leadership or supervisory role is appreciated
What we offer:
FREE All Access Bike Haul Pass and discounted Golf Pass
Discounted Golf and Mountain Biking for friends and family
25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
FREE Basecamp activities including zip line course