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Crescendo is seeking a dedicated Human Resources Specialist to provide full HR support for one of our key partners within the Tegucigalpa hub. In this role, you will act as the primary HR point of contact for all partner-assigned associates and leaders, ensuring smooth HR operations while fostering a positive employee experience aligned with our company policies, local regulations, and Crescendo culture.
Job Responsibility:
Serve as the main HR representative for all matters related to your assigned partner, supporting leadership and associates with day-to-day HR needs
Ensure the consistent application of policies, benefits, HR processes, and guidelines specific to both Crescendo and the partner
Support wellness and engagement initiatives tailored to the partner team
Lead and document group discussions, skip-level meetings, and other communication tools that promote transparency, culture-building, and associate engagement
Handle conflict resolution conversations with empathy and professionalism
Provide coaching, tools, and guidance for both leaders and associates to help navigate employee relations matters
Collaborate with Learning & Development to deliver workshops and identify career growth opportunities for partner-assigned associates
Guide employees in building development roadmaps aligned with partner needs and Crescendo programs
Maintain accurate employee records in HRIS and other digital tools
Ensure compliance with local labor laws, Crescendo policies, and partner-specific standards
Coordinate with internal teams, vendors, and partner representatives to deliver high-quality HR services
Support the rollout of company-wide or partner-specific programs, events, and initiatives
Identify opportunities to refine processes, enhance service delivery, and contribute as a subject matter expert to HR or partner-driven projects
Partner closely with People Operations leadership on all aspects of people management for your assigned partner
Requirements:
3+ years of experience in human resources or related assignment
In-depth knowledge of Honduran labor laws and HR best practices
Ability to handle sensitive information with the highest degree of integrity and confidentiality
Exceptional interpersonal and communication skills and outstanding client service orientation
ability to interact with people at all levels, develop rapport and influence others
Excellent project management and organizational skills
Strong analytical and problem solving skills
ability to identify business needs or process improvement suggestions and communicate suggestions to leadership or others as appropriate
Highly organized, detail-oriented, and proactive approach to work
Takes initiative but also kind-hearted and a team player
Proficient in Google suite
experience with an HRIS preferred
What we offer:
Competitive base salary
Generous paid vacation
Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Access to free posture-based fitness workouts from home
Be part of a people-first, values-driven organization
Work with innovative global partners and diverse teams
Training opportunities provided by Crescendo and outside entities
1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
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