CrawlJobs Logo

Human Resources Shared Services Manager

aus.com Logo

Allied Universal®

Location Icon

Location:
United States , Irvine

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

90000.00 - 105000.00 USD / Year

Job Description:

The HR Shared Services and Corporate HR Manager oversees Allied Universal's HR Shared Services Business Process Outsourcing (BPO) provider, while also driving corporate HR initiatives, processes and policies. This dual role is critical in ensuring the successful delivery of HR services through a third-party partner, while also providing internal HR leadership for corporate functions. This Manager will bring a strong background in HR operations, vendor governance, project management and corporate HR strategy, with a proven ability to manage global partnerships and deliver consistent, high-quality HR support.

Job Responsibility:

  • Manage the relationship with the BPO partner, ensuring service delivery aligns with agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and compliance standards
  • Serve as the primary point of contact between the organization and the BPO vendor for all HR shared services, including talent acquisition, recruiting support, employee data management, onboarding/offboarding, benefits administration, HR helpdesk, Investigations, background check adjudications, and document management
  • Drive governance processes, including regular performance reviews, audits, escalations, and continuous improvement initiatives with the BPO
  • Ensure accurate and timely resolution of employee service issues, with an emphasis on employee experience and process efficiency
  • Collaborate with internal stakeholders (HR, IT, Legal, Finance) to optimize end-to-end HR service delivery through the BPO model
  • Monitor and enforce data privacy, security, and labor compliance regulations related to outsourced HR services
  • Develop and implement HR strategies, policies, and programs that support the corporate and field team such as talent management, performance, employee engagement, organizational development, and compliance
  • Lead corporate HR Administrative team
  • Act as a strategic HR advisor to senior leadership in corporate functions (e.g., Finance, Legal, IT), supporting workforce planning, onboarding, employee relations, and change management
  • Ensure consistency and compliance in the application of HR policies and procedures across corporate departments
  • Partner with global HR teams to align corporate HR initiatives with regional and functional goals
  • Lead or support special projects, such as HR transformation, Mergers and Acquisitions, or workforce restructuring, as needed

Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field of study
  • Minimum of three (3) years of progressive human resources experience
  • Minimum of two (2) years of experience managing an outsourced BPO vendor in human resources shared services
  • Hands-on experience with HR systems (e.g., Workday, SAP SuccessFactors, Oracle) and service management platforms (e.g., ServiceNow)
  • Strong experience in corporate human resources functions, including policy development, employee relations, and strategic human resources planning
  • Proven ability to manage vendor relationships and service delivery performance in a global, matrixed environment
  • Strong bias for action
  • Deep understanding of human resources operations, data privacy regulations, and compliance requirements
  • Excellent communication, negotiation, and stakeholder management skills
  • Strong analytical and problem-solving abilities with a process improvement mindset and track record of driving results

Nice to have:

  • Master's degree in Human Resources, Business Administration, or a related field of study
  • Human Resources certifications such as Society for Human Resource Management (SHRM) Senior Certified Professional (SCP) or Senior Professional in Human Resources (SPHR)
What we offer:
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • 10% annual bonus eligibility

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Human Resources Shared Services Manager

Human Resource Shared Services Agent

This position is responsible for timely and accurately handling the daily incomi...
Location
Location
United States , Duluth
Salary
Salary:
Not provided
americasbest.com Logo
Americas Best Contacts and Eyeglasses
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0-2 years Customer Service experience (Required)
  • High School Diploma or equivalent (Required)
  • Ticketing System experience (Service Now Preferred)
  • HRIS system experience (UKG Preferred) (Required)
  • Adobe PDF (Preferred)
Job Responsibility
Job Responsibility
  • Works with our SERVE ticketing system to provide 1st-level support for all company associates
  • Provides additional support through the SERVE Chat system and phone calls
  • Ensures that all cases are responded to completely with a sense of urgency
  • limits transferring cases when possible
  • Utilizes the Tier 1 Knowledge Articles and guides company associates in a calm and welcoming demeanor
  • Works with the Tier 1 Agent Lead and Shared Services Manager on People Team projects/processes
  • Updates and manages all Tier 1 knowledge articles and provides recommendations on new articles or changes as needed
  • Assists with testing new services and guiding Tier 1 Agents on best processing practices
  • Assists the Shared Services team with additional backup as needed
What we offer
What we offer
  • competitive pay
  • health and dental insurance
  • 401k retirement savings with company match
  • flex spending account
  • paid personal time off
  • paid company holidays
  • parental leave
  • employee eyewear discount
  • training programs
  • access to educational courses
  • Fulltime
Read More
Arrow Right

Manager, HR Shared Services

We are seeking a highly organized and experienced HR Shared Services Manager to ...
Location
Location
United States
Salary
Salary:
110000.00 - 120000.00 USD / Year
instructure.com Logo
Instructure
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or a related field required
  • 5+ years of progressive HR experience, with a strong focus on compliance, benefits, and/or leave administration
  • 2+ years of people management or supervisory experience
  • Experience working within an HR Shared Services model strongly preferred
  • In-depth knowledge of U.S. federal and state employment laws
  • global compliance exposure highly desirable
  • Strong understanding of global benefits programs and leave policies
  • Proven experience leading HR audits and compliance initiatives
  • Proficiency with Workday and HR case management systems preferred
  • Excellent communication, interpersonal, and problem-solving skills
Job Responsibility
Job Responsibility
  • Lead, coach, and develop a team of HR Shared Services Specialists supporting Compliance, Benefits, and LOA across multiple time zones
  • Distribute and monitor workloads to ensure timely, accurate, and efficient transaction processing
  • Conduct regular team meetings, performance reviews, and development planning
  • Identify skill gaps and implement targeted training and cross-training initiatives
  • Promote a collaborative, high-performance team culture grounded in accountability and continuous improvement
  • Manage staffing schedules and workload planning to ensure consistent service coverage
  • Ensure global compliance with all applicable federal, state, and local employment laws and regulations, including ERISA, FMLA, ADA, and HIPAA
  • Lead the background check adjudication process and manage vendor relationships
  • Plan, coordinate, and lead internal and external HR audits, including documentation preparation and audit responses
  • Develop and maintain a compliance and audit calendar, checklists, and standard procedures
What we offer
What we offer
  • Competitive compensation, plus all full-time employees participate in our ownership program
  • Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
  • Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December
  • Comprehensive wellness programs and mental health support
  • Annual learning and development stipends to support your growth
  • The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
  • Motivosity employee recognition program
  • A culture rooted in inclusivity, support, and meaningful connection
  • Fulltime
Read More
Arrow Right

Senior Human Resource Manager – North America Operations

The Senior Human Resources Manager – North America Operations will serve as a st...
Location
Location
United States of America , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field – or the equivalent combination of work experience and education
  • 3+ years of progressive HR experience, including HR business partnering and project execution within a large, matrixed organization
  • Strong understanding of HR disciplines including talent management, organizational development/change management, and employee relations
  • Proven track record in supporting leaders and managing cross-functional initiatives
  • Strong interpersonal, communication, and influencing skills
  • Ability to navigate complexity, adapt to change, and drive results across diverse teams
Job Responsibility
Job Responsibility
  • Partner closely with the Head of HR for North America to deliver high-impact HR support to BU leadership and HR teams for North American Operations
  • Act as a liaison between Business Unit HR, Operations teams, Global Functions, and Shared Services to manage HR integration and alignment
  • Oversee the execution and tracking of the approved BU blueprint for North America, providing updates on deviations as needed
  • Support actions related to the Talent Calibration process for the North American BUs and Operations teams
  • Support the deployment and execution of HR programs, initiatives, and change management strategies across the region
  • Guide and influence BU/Ops leadership on HR priorities that enable business success while supporting Circle K’s culture and values
  • Build and maintain business relationships by understanding strategic objectives, participating in key meetings, and delivering consultative HR support
  • Proactively raise HR-related topics and insights in management meetings and communication forums
  • Support organizational changes and transformation initiatives with a people-first approach
  • Assist with recruitment efforts and employer branding projects to attract top HR talent in alignment with BU needs
  • Fulltime
Read More
Arrow Right

Human Resources Credentialing and Compliance Specialist

The Human Resources Credentialing and Compliance Specialist is responsible for s...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Management, Business, Human Resources, or a related field is preferred
  • Excellent verbal and written communication skills
  • Ability to work independently with minimal direction, leverage all available resources, and effectively solve problems
  • Must be proficient in Microsoft Office (Excel, Outlook, PowerPoint, and other web-based applications)
  • Ability to scrub, analyze, and interpret data from multiple sources
  • 2 - 4 years of compliance in HR or Healthcare experience preferred
  • Customer service experience is preferred
  • Experience working with a Human Resources Information System (HRIS) preferred
  • aPHR, PHR, SHRM-CP, or equivalent certification is preferred
Job Responsibility
Job Responsibility
  • Uphold and reinforce internal policy standards, guiding as appropriate to reduce risks while ensuring regulatory compliance
  • Align with internal processes and cascade process expectations to HR partners, leaders, and Associates as we strive to standardize efforts across all ministry locations
  • Maintain accurate record-keeping within the HRIS, third-party systems, shared folders or drives, and any other location where information is stored or shared
  • Process project-related data entry in compliance with job requirements and healthcare standards, ensuring a seamless workflow with no gaps
  • Run ad hoc reports and interpret the data
  • Draw insights by identifying trends and gaps through data analysis and format the information in a way that is easily digestible by the intended audience
  • Routinely perform audits on LCR data to ensure integrity, identify opportunities for improvement, clean-up, or correction, and provide recommendations
  • Assist in the design and implementation of process improvements by working closely with stakeholders to assess, develop, and implement process changes or remediation plans for identified HR-related issues, including, but not limited to, workforce licensing requirements
  • Routinely troubleshoot and resolve interface and license verification errors
  • Provide input and participate in projects where LCR is a stakeholder, as necessary, to achieve strategic goals and objectives
  • Fulltime
Read More
Arrow Right

Associate Human Resources

The Associate Human Resources at Amgen provides day-to-day administrative and op...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
  • 1–3 years of HR operations/administration experience, shared services experience a plus
  • Familiarity with HRIS tools, Workday experience preferred
  • Proficiency with MS Office (Excel, Word, PowerPoint), comfortable with spreadsheets and basic reporting
  • Strong attention to detail, confidentiality, and follow-through, ability to manage multiple priorities
  • Clear written and verbal communication, customer-service orientation
Job Responsibility
Job Responsibility
  • Coordinate new hire orientation, document collection, systems access, and Workday set-up
  • Support transfers, confirmations, exits, and checklists, ensure timely and compliant record updates
  • Enter and maintain employee data in Workday with precision and confidentiality
  • Run standard reports, perform basic audits, and resolve/route data discrepancies
  • Act as the first-line contact for HR policy, process, and system queries via shared inbox/SNOW
  • Provide timely, accurate responses, and escalate complex matters to HRBPs/Staff Relations as appropriate
  • Compile payroll impacting inputs (new hires, changes, leaves, exits) and validate against cutoffs
  • Support benefits enrollment changes and vendor coordination, track issue resolution
  • Maintain audit-ready employee files and trackers, adhere to retention guidelines
  • Support internal/external audits, help implement policy updates and compliance campaigns
Read More
Arrow Right

Compensation Consulting Manager

As part of the Global Compensation team, the role provides consulting and analyt...
Location
Location
United States , Bethesda
Salary
Salary:
93400.00 - 115400.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree, preferably in Human Resources or a related professional area, from an accredited university
  • 3 – 5 years of solid compensation analysis, design and administration, and experience in compliance with relevant state and federal laws
  • Excellent written and verbal communication skills required
  • Demonstrated experience interacting effectively as a team member/consultant with all levels of associates
  • Proven ability to independently identify and analyze problems/issues, assess risk, evaluate alternative potential solutions and recommend a course of action
  • Ability to perform independently under limited supervision
  • Strong MS Office skills including Word and Excel are required
  • SharePoint, Power BI, and other analytics or shared platform tools are preferred
Job Responsibility
Job Responsibility
  • Works independently with designated clients
  • provides on-going compensation consultation regarding management and non-management compensation issues
  • leads compensation compliance efforts to ensure appropriate guidance is issued for all applicable federal and state wage and hour laws
  • tracks state minimum wage and tip credit changes and communicates to payroll and HR leadership to execute
  • monitors changes to exempt salary minimum thresholds and conducts analysis
  • offers education and resources to HR teams on compensation compliance
  • provides training and guidance on Hourly Wage Scale Planning Tool
  • provides expertise on unique compensation elements in the hospitality industry including tips, service charges, and commissions
  • provides compensation expertise to aid organizational decision-making regarding programs
  • coordinates and manages compensation projects through development and implementation
What we offer
What we offer
  • Bonus program
  • comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • employee stock purchase plan at 15% discount
  • accrued paid time off including sick leave
  • life insurance
  • group disability insurance
  • travel discounts
  • adoption assistance
  • paid parental leave
  • Fulltime
Read More
Arrow Right

General Manager

The General Manager functions as the primary strategic business leader of a full...
Location
Location
China , Yinchuan
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, or related professional area
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Sets goals and expectations for direct reports using the performance review process
  • identifies leadership management on the property
  • inspires and motivates team to achieve operational excellence
  • creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results
  • develops deployment strategies to market property in order to continue to grow market share
  • supports the sales strategy by encouraging leadership team to develop effective revenue management strategies
  • ensures focus is on proactive selling as well as reactive selling
  • reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position
  • assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner
  • manages an effective balance between the owner's interests and the company’s interests
What we offer
What we offer
  • equal opportunity employer
  • access to opportunity
  • training
  • development
  • recognition
  • focus on holistic well-being
  • Fulltime
Read More
Arrow Right

Total Rewards Manager

ZGF is seeking a Total Rewards Manager to lead the design, development, and impl...
Location
Location
United States , Portland
Salary
Salary:
135000.00 - 158000.00 USD / Year
zgf.com Logo
ZGF Architects
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of related work experience
  • Bachelor’s degree in Human Resources, Business, or a related field
  • Professional certification preferred
  • CCP or CBP certification preferred
  • Experience in the AEC industry or in a professional services firm strongly preferred
  • Must possess ability to maintain a high level of confidentiality and discretion
  • Proficient in the use of HRIS (Ceridian and Deltek Vision preferred), Outlook and MS Office Suite
  • Knowledge of FMLA, CFRA, HIPAA, COBRA and other federal, state and local regulations
  • Must have exceptional verbal and written communication skills
  • Attention to detail, paired with flexibility and a can-do spirit
Job Responsibility
Job Responsibility
  • Lead the development and maintenance of US & Canadian salary structures, pay bands, and job levels
  • Develop & communicate clear compensation policies, guidelines, and tools
  • Ensure compliance with pay-related laws and regulations
  • Partner with the People & Culture team to review compensation-related matters
  • Track and maintain budgets for all one-off compensation items
  • Implement, administer and communicate benefit programs
  • Manage benefit vendors, brokers, and third-party administrators
  • Drive continuous process improvements
  • Prepare materials and conduct presentations regarding benefit changes
  • Processes monthly billings from insurance providers
What we offer
What we offer
  • Medical, Dental and Vision coverage with a generous employer contribution
  • HSA with employer contribution
  • 401k with employer match
  • 4 weeks of PTO
  • 10 paid holidays per year
  • paid parental and family leave programs
  • Fulltime
Read More
Arrow Right