CrawlJobs Logo

Human Resources Shared Services Manager

aus.com Logo

Allied Universal®

Location Icon

Location:
United States , Irvine

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

90000.00 - 105000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The HR Shared Services and Corporate HR Manager oversees Allied Universal's HR Shared Services Business Process Outsourcing (BPO) provider, while also driving corporate HR initiatives, processes and policies. This dual role is critical in ensuring the successful delivery of HR services through a third-party partner, while also providing internal HR leadership for corporate functions. This Manager will bring a strong background in HR operations, vendor governance, project management and corporate HR strategy, with a proven ability to manage global partnerships and deliver consistent, high-quality HR support.

Job Responsibility:

  • Manage the relationship with the BPO partner, ensuring service delivery aligns with agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and compliance standards
  • Serve as the primary point of contact between the organization and the BPO vendor for all HR shared services, including talent acquisition, recruiting support, employee data management, onboarding/offboarding, benefits administration, HR helpdesk, Investigations, background check adjudications, and document management
  • Drive governance processes, including regular performance reviews, audits, escalations, and continuous improvement initiatives with the BPO
  • Ensure accurate and timely resolution of employee service issues, with an emphasis on employee experience and process efficiency
  • Collaborate with internal stakeholders (HR, IT, Legal, Finance) to optimize end-to-end HR service delivery through the BPO model
  • Monitor and enforce data privacy, security, and labor compliance regulations related to outsourced HR services
  • Develop and implement HR strategies, policies, and programs that support the corporate and field team such as talent management, performance, employee engagement, organizational development, and compliance
  • Lead corporate HR Administrative team
  • Act as a strategic HR advisor to senior leadership in corporate functions (e.g., Finance, Legal, IT), supporting workforce planning, onboarding, employee relations, and change management
  • Ensure consistency and compliance in the application of HR policies and procedures across corporate departments
  • Partner with global HR teams to align corporate HR initiatives with regional and functional goals
  • Lead or support special projects, such as HR transformation, Mergers and Acquisitions, or workforce restructuring, as needed

Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field of study
  • Minimum of three (3) years of progressive human resources experience
  • Minimum of two (2) years of experience managing an outsourced BPO vendor in human resources shared services
  • Hands-on experience with HR systems (e.g., Workday, SAP SuccessFactors, Oracle) and service management platforms (e.g., ServiceNow)
  • Strong experience in corporate human resources functions, including policy development, employee relations, and strategic human resources planning
  • Proven ability to manage vendor relationships and service delivery performance in a global, matrixed environment
  • Strong bias for action
  • Deep understanding of human resources operations, data privacy regulations, and compliance requirements
  • Excellent communication, negotiation, and stakeholder management skills
  • Strong analytical and problem-solving abilities with a process improvement mindset and track record of driving results

Nice to have:

  • Master's degree in Human Resources, Business Administration, or a related field of study
  • Human Resources certifications such as Society for Human Resource Management (SHRM) Senior Certified Professional (SCP) or Senior Professional in Human Resources (SPHR)
What we offer:
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • 10% annual bonus eligibility

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Allied Universal® - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Human Resources Shared Services Manager

Senior Human Resource Manager – North America Operations

The Senior Human Resources Manager – North America Operations will serve as a st...
Location
Location
United States of America , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field – or the equivalent combination of work experience and education
  • 3+ years of progressive HR experience, including HR business partnering and project execution within a large, matrixed organization
  • Strong understanding of HR disciplines including talent management, organizational development/change management, and employee relations
  • Proven track record in supporting leaders and managing cross-functional initiatives
  • Strong interpersonal, communication, and influencing skills
  • Ability to navigate complexity, adapt to change, and drive results across diverse teams
Job Responsibility
Job Responsibility
  • Partner closely with the Head of HR for North America to deliver high-impact HR support to BU leadership and HR teams for North American Operations
  • Act as a liaison between Business Unit HR, Operations teams, Global Functions, and Shared Services to manage HR integration and alignment
  • Oversee the execution and tracking of the approved BU blueprint for North America, providing updates on deviations as needed
  • Support actions related to the Talent Calibration process for the North American BUs and Operations teams
  • Support the deployment and execution of HR programs, initiatives, and change management strategies across the region
  • Guide and influence BU/Ops leadership on HR priorities that enable business success while supporting Circle K’s culture and values
  • Build and maintain business relationships by understanding strategic objectives, participating in key meetings, and delivering consultative HR support
  • Proactively raise HR-related topics and insights in management meetings and communication forums
  • Support organizational changes and transformation initiatives with a people-first approach
  • Assist with recruitment efforts and employer branding projects to attract top HR talent in alignment with BU needs
  • Fulltime
Read More
Arrow Right

Human Resources Credentialing and Compliance Specialist

The Human Resources Credentialing and Compliance Specialist is responsible for s...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Management, Business, Human Resources, or a related field is preferred
  • Excellent verbal and written communication skills
  • Ability to work independently with minimal direction, leverage all available resources, and effectively solve problems
  • Must be proficient in Microsoft Office (Excel, Outlook, PowerPoint, and other web-based applications)
  • Ability to scrub, analyze, and interpret data from multiple sources
  • 2 - 4 years of compliance in HR or Healthcare experience preferred
  • Customer service experience is preferred
  • Experience working with a Human Resources Information System (HRIS) preferred
  • aPHR, PHR, SHRM-CP, or equivalent certification is preferred
Job Responsibility
Job Responsibility
  • Uphold and reinforce internal policy standards, guiding as appropriate to reduce risks while ensuring regulatory compliance
  • Align with internal processes and cascade process expectations to HR partners, leaders, and Associates as we strive to standardize efforts across all ministry locations
  • Maintain accurate record-keeping within the HRIS, third-party systems, shared folders or drives, and any other location where information is stored or shared
  • Process project-related data entry in compliance with job requirements and healthcare standards, ensuring a seamless workflow with no gaps
  • Run ad hoc reports and interpret the data
  • Draw insights by identifying trends and gaps through data analysis and format the information in a way that is easily digestible by the intended audience
  • Routinely perform audits on LCR data to ensure integrity, identify opportunities for improvement, clean-up, or correction, and provide recommendations
  • Assist in the design and implementation of process improvements by working closely with stakeholders to assess, develop, and implement process changes or remediation plans for identified HR-related issues, including, but not limited to, workforce licensing requirements
  • Routinely troubleshoot and resolve interface and license verification errors
  • Provide input and participate in projects where LCR is a stakeholder, as necessary, to achieve strategic goals and objectives
  • Fulltime
Read More
Arrow Right

Associate Human Resources

The Associate Human Resources at Amgen provides day-to-day administrative and op...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
  • 1–3 years of HR operations/administration experience, shared services experience a plus
  • Familiarity with HRIS tools, Workday experience preferred
  • Proficiency with MS Office (Excel, Word, PowerPoint), comfortable with spreadsheets and basic reporting
  • Strong attention to detail, confidentiality, and follow-through, ability to manage multiple priorities
  • Clear written and verbal communication, customer-service orientation
Job Responsibility
Job Responsibility
  • Coordinate new hire orientation, document collection, systems access, and Workday set-up
  • Support transfers, confirmations, exits, and checklists, ensure timely and compliant record updates
  • Enter and maintain employee data in Workday with precision and confidentiality
  • Run standard reports, perform basic audits, and resolve/route data discrepancies
  • Act as the first-line contact for HR policy, process, and system queries via shared inbox/SNOW
  • Provide timely, accurate responses, and escalate complex matters to HRBPs/Staff Relations as appropriate
  • Compile payroll impacting inputs (new hires, changes, leaves, exits) and validate against cutoffs
  • Support benefits enrollment changes and vendor coordination, track issue resolution
  • Maintain audit-ready employee files and trackers, adhere to retention guidelines
  • Support internal/external audits, help implement policy updates and compliance campaigns
Read More
Arrow Right

Compensation Consulting Manager

As part of the Global Compensation team, the role provides consulting and analyt...
Location
Location
United States , Bethesda
Salary
Salary:
93400.00 - 115400.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree, preferably in Human Resources or a related professional area, from an accredited university
  • 3 – 5 years of solid compensation analysis, design and administration, and experience in compliance with relevant state and federal laws
  • Excellent written and verbal communication skills required
  • Demonstrated experience interacting effectively as a team member/consultant with all levels of associates
  • Proven ability to independently identify and analyze problems/issues, assess risk, evaluate alternative potential solutions and recommend a course of action
  • Ability to perform independently under limited supervision
  • Strong MS Office skills including Word and Excel are required
  • SharePoint, Power BI, and other analytics or shared platform tools are preferred
Job Responsibility
Job Responsibility
  • Works independently with designated clients
  • provides on-going compensation consultation regarding management and non-management compensation issues
  • leads compensation compliance efforts to ensure appropriate guidance is issued for all applicable federal and state wage and hour laws
  • tracks state minimum wage and tip credit changes and communicates to payroll and HR leadership to execute
  • monitors changes to exempt salary minimum thresholds and conducts analysis
  • offers education and resources to HR teams on compensation compliance
  • provides training and guidance on Hourly Wage Scale Planning Tool
  • provides expertise on unique compensation elements in the hospitality industry including tips, service charges, and commissions
  • provides compensation expertise to aid organizational decision-making regarding programs
  • coordinates and manages compensation projects through development and implementation
What we offer
What we offer
  • Bonus program
  • comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • employee stock purchase plan at 15% discount
  • accrued paid time off including sick leave
  • life insurance
  • group disability insurance
  • travel discounts
  • adoption assistance
  • paid parental leave
  • Fulltime
Read More
Arrow Right

General Manager

The General Manager functions as the primary strategic business leader of a full...
Location
Location
China , Yinchuan
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, or related professional area
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Sets goals and expectations for direct reports using the performance review process
  • identifies leadership management on the property
  • inspires and motivates team to achieve operational excellence
  • creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results
  • develops deployment strategies to market property in order to continue to grow market share
  • supports the sales strategy by encouraging leadership team to develop effective revenue management strategies
  • ensures focus is on proactive selling as well as reactive selling
  • reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position
  • assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner
  • manages an effective balance between the owner's interests and the company’s interests
What we offer
What we offer
  • equal opportunity employer
  • access to opportunity
  • training
  • development
  • recognition
  • focus on holistic well-being
  • Fulltime
Read More
Arrow Right
New

Human Resources Shared Services Specialist II

The Human Resources Shared Services Specialist II performs all duties of the Spe...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required
  • Bachelor’s degree is preferred
  • 1-3 years of experience in Human Resources, Shared Services, or Payroll required
  • Ability to effectively and professionally communicate with all levels of the organization verbally and in writing
  • Excellent organizational skills and ability to manage multiple priorities effectively
  • Proficiency in Infor, ServiceNow, and Avaya
  • Critical thinking and problem-solving skills
Job Responsibility
Job Responsibility
  • Provides accurate and efficient resolution of issues and inquiries through multiple channels (phone, email, Service Now) by following appropriate resolution/assessment methodology (investigating and research), utilizing knowledge management tools, educating customers on products and self-service tools, and determining the appropriate course of action or escalation for emerging issues
  • Provides initial contact and support for customers dealing with sensitive and confidential information relating to HR issues
  • Interacts with customers via telephone and chat to answer questions and aids in the completion of human resource transactions
  • Inputs, updates, and/or retrieves information from human resource or payroll systems.
  • Documents all contacts and outcomes within the center’s case management software application
  • Routes calls to appropriate staff and/or office
  • Assists less experienced representatives, as necessary
  • Explains work instructions to others, adapting guidelines to the assignments as necessary
  • Trains lower-level Human Resources Customer Service Representatives
  • Performs related work as assigned
  • Fulltime
Read More
Arrow Right

Manager - HR Shared Services

The Manager - HR Shared Services leads the operational delivery of HRCG's HR ope...
Location
Location
United States , Seymour, CT
Salary
Salary:
Not provided
The Human Resource Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S. in Human Resource Management or related subject
  • Professional certification - PHR/SPHR, SHRM-CP/SCP
  • 5-10 years' of progressive HR operations experience preferably in a shared services environment, HR Consulting firm, or outsourced HR services organization
  • Prior managerial experience and strong leadership skills with the ability to coach, mentor, and develop staff
  • Must have experience in benefits and leave administration
  • Technical proficiency in HCM, MS Office, Teams, reporting tools, and digital collaboration tools
  • Solid understanding of HR operational processes, workflows, and compliance requirements
  • Ability to evaluate and improve processes for efficiency, accuracy, and scalability
  • High level of client service orientation and responsiveness
  • Strong analytical skills with the ability to interpret data and identify trends
Job Responsibility
Job Responsibility
  • Lead the human resource operations team
  • Ensure efficient, compliant, and high-quality administration of HR operational services including benefits administration, leave administration, employee lifecycle transactions, compliance reporting and tracking, onboarding/offboarding, and HR operational support for clients
  • Oversee and develop the human resource operations team
  • Ensure consistent, accurate, and responsive service delivery across a diverse client base
  • Build scalable processes
  • Establish service level agreements (SLAs)
  • Implement operational metrics
  • Drive continuous improvement across HR workflows and systems.
What we offer
What we offer
  • Medical and Dental Insurance
  • Group Short-term, Long-term and Life Insurance
  • 401(k) with a Safe Harbor Match
  • Fulltime
Read More
Arrow Right

Senior HR Service Advisor

The HR Service Advisor is an integral member of the People Operations organizati...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Human Resources (HR), Business, or related field AND 2+ years work experience in HR operations, HR, or related field OR equivalent experience
  • Fluency to read, write and speak in English language
Job Responsibility
Job Responsibility
  • HR Central Services Customer Support: Supports employees and managers by responding to inquiries and performing transactions. Addresses inquiries by researching policies and procedures as needed. Triages inquiries to the appropriate queue. Act as subject matter experts for country-specific topics (e.g., processes, compliance laws, policy updates). Supports testing to ensure updates and changes are successfully implemented. Contributes to the creation of training materials on how to use Human Resources shared services, platforms, and tools for employees and managers. Learns the end-to-end service model
  • Process Management: Participates in the implementation of new policies or processes by sharing input and/or suggestions based on employee feedback. Reviews own performance metrics target and identifies opportunities for improvement. Shares input and raises opportunities for improvement to manager
  • Data Management: Inputs employee data into Human Resources Information (HRIS) database and/or documents activities as requested. Supports and/or manages bulk uploads, ensuring data quality, controls, and reviews. Enters data and reviews data input to ensure accuracy. Identifies and reports discrepancies or issues in data administration to senior team members or team lead. Protects data privacy and adheres to confidentiality requirements. Troubleshoots and reports issues or risks related to data integrity, security, and privacy and recommends needed fixes. Works with team members to identify relevant factors related to the issue. Performs planned data audits, as needed
  • Documentation: Uploads employee records into the Record Center when performing data transactions. Reviews documents and reports related to employee records in Human Resources processes (e.g., new hire on-boarding, compensation, termination) and verifies their accuracy. Participates in information-gathering sessions with subject matter experts and stakeholders to understand reporting requirements. Documents and updates processes, desk-top procedures, and knowledge-based content as requested. Documents and updates in a timely manner. Provides input for change on knowledge base content to the team lead
  • Supplier/Vendor Management: Works with and coordinate with vendors to ensure processes are correctly followed. Sends information/receive information from vendors to process queries. Acts point of contact for vendor's management to coordinate and document issues
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy