Human Resources Senior Clerk

• Serve as the primary Human Resources contact for employees, managers, union representatives, retirees, and external stakeholders, providing professional guidance and support on HR policies, procedures, and employment matters
• Partner with managers and supervisors to provide coaching and support in employee relations, performance management, policy interpretation, workforce planning, and conflict resolution
• Manage full-cycle recruitment activities for hourly and salaried positions, including sourcing, screening, interviewing, selection, background checks, offer administration, onboarding, and orientation
• Maintain employee records, personnel files, HRIS data, training records, and organizational documentation while ensuring compliance with company policies and regulatory requirements
• Support labor relations activities, including collective bargaining preparation, contract administration, grievance tracking, and union-management communications
• Generate and analyze HR metrics, workforce analytics, headcount reports, turnover data, and management reports utilizing HRIS, Oracle, Microsoft Office Suite, and reporting tools
• Ensure compliance with employment legislation, collective bargaining agreements, company policies, ISO standards, audit requirements, and regulatory obligations
• Administer employee benefits programs, including health, dental, life insurance, disability, pension, and retiree benefit plans while serving as liaison with benefit providers and vendors
• Coordinate disability management programs, including Short-Term Disability (STD), Long-Term Disability (LTD), workers' compensation (WSIB), leave administration, accommodations, and return-to-work processes
• Administer Defined Benefit and Defined Contribution pension plans, including enrollments, status changes, retirement processing, pension calculations, and regulatory reporting
• Process HR-related financial transactions, including vendor invoices, benefit payments, pension remittances, government reporting, and compliance-related documentation
• Manage company fleet administration, including vehicle assignments, maintenance coordination, insurance management, reporting, and compliance tracking
• Coordinate office and facility administration activities, vendor relationships, workplace services, and operational support functions
• Plan and coordinate employee engagement initiatives, training programs, recognition events, wellness activities, community outreach efforts, and employee communications
• Drive continuous improvement initiatives across Human Resources, benefits administration, compliance, HR systems, and administrative processes

• University degree or college diploma in Business Management, Human Resources, or a related field
• 5 + years of progressive Human Resources Generalist experience
• Certified Human Resources Professional (CHRP) designation is considered an asset
• Exceptional verbal and written communication skills, with the ability to effectively interact with employees at all levels of the organization, from hourly bargaining-unit employees to executive leadership, as well as external stakeholders
• Strong negotiation, problem-solving, and conflict resolution skills, with the ability to identify issues, conduct research, evaluate alternatives, and implement effective solutions
• Thorough knowledge of Canadian employment standards, payroll legislation, labour relations practices, and applicable regulatory requirements across multiple provinces

Certified Human Resources Professional (CHRP) designation is considered an asset