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The Human Resources / Operations Associate Manager position leads all aspects of service delivery and provides information, mentorship, and direction to the team. This position is also responsible for providing management and administration of several imperative HR processes as well as operational duties.
Job Responsibility:
Talent Acquisition – determine staffing needs, recommend and in implement recruiting, hiring and retention strategies
On-boarding and orientation programs and initiatives, business unit and client required
Benefits administration including new hire processing and open enrollment
Train, mentor, develop, and provide performance feedback to the team
Coaching, discipline, and conflict resolution
Investigation, follow-up and recommendations for corrective actions, and performance management including Policy Interpretations and Hotline calls
Experience and knowledge in one-on-one coaching and group conflict resolution, effective negotiation, and conducting internal investigations
Must possess strong interpersonal and communication skills
Employee Engagement Initiatives – Action Plan development and follow-up, corporate engagement and celebration activities point of contact / coordinator
HR metrics reporting and analysis for business unit and client
Run special projects and ensure project goals and regular progress updates are communicated to all stakeholders
Connect with a third-party administrator for worker’s compensation, FMLA, and Short- Term Disability and leave
Ensure employee information is updated in payroll systems including client WFS
Weekly Payroll processing
time import and client billing and invoicing
Profit center financials
including weekly roll-over, budgeting, and other related tasks
Safety Initiatives: Shoes for Crews program administration, incident management and reporting, and safe observations
Uniform program administration
Requirements:
HR/SPHR certification preferred
Proficiency in all Microsoft Office applications is required
Human Resources planning and organizational development experience desired
Must have a minimum of 5-7 years of experience in Human Resources
Ideal candidates will possess a bachelor’s degree in business administration, Human Resources, or the equivalent
Employment relations experience including conducting investigations and resolution development required
Knowledge of EEO laws and general HR policies
Proven ability to effectively interact, communicate, and consult with multiple levels of management on a routine basis
Strong analytical skills are required
Ability to train and make presentations will also be required
Solid understanding of financial and business objectives and analytical/problem- solving skills
Organized, with the ability to handle multiple tasks and set priorities in a fast-paced, high-pressure environment
Must take initiative to improve processes as needed
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Nice to have:
HR/SPHR certification preferred
Human Resources planning and organizational development experience desired