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W Edinburgh is hiring a Human Resources Officer! With W Edinburgh winning the coveted "Scottish Hotel of the Year 2025" award and entering the Forbes Travel Guide with a prestigious "Recommended" rating for 2026, now is the perfect time to join the team and take your career to the next level. Explore an exciting new career path at W Hotels where your natural talent is celebrated.
Job Responsibility:
Handle cases such as grievances, disciplinary investigations, capability and long-term sickness conversations
Work in close collaboration with the property's Human Resources and senior leadership team
Be a W brand ambassador, ensuring the brand's voice is present in all interactions with guests and talent
Work in collaboration with all heads of departments to instil a positive employee culture
Develop creative ways to increase employee engagement and retention
Maintain employee records securely and accurately, ensuring compliance with data protection regulations and employment laws
Ensure managers are knowledgeable about the Company's HR policies and process, as well as UK employment law, providing guidance where necessary
Assist in all other aspects of the Human Resources function where required, including payroll, recruitment and learning & development
Maintain accurate digital records for all aspects of the Human Resource's function
Respond to questions, requests, and concerns from talent and management regarding company and Human Resources programs, policies and guidelines
Inform Human Resources management of issues related to employee relations within the division or property
Maintain confidentiality and security of talent and property records, files, and information
Develop and maintain positive working relationships with others
Requirements:
Excellent communication skills, articulate in both written and spoken English
Strong interpersonal and negotiation skills
An ability to handle difficult conversations with sensitivity and empathy
Strong problem-solving skills
The ability to listen to others, mediating in conflict situations
The ability to stay calm under pressure
A positive mindset, always seeking the best possible outcomes