Human Resources Manager Job at Marriott Bonvoy (Singapore)

Job Description

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and associate relations. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures, and all other tasks assigned by Superiors.

Job Responsibility

Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed
Assists in establishing and maintains contact with external recruitment sources
Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures
Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings
Assists in monitoring candidate identification and selection process
Performs quality control on candidate identification/selection
Ensures that proper documentations of associates are well maintained and kept in their personal files
Works with the unemployment services provider to respond to unemployment claims
reviews provider reports for accuracy and corrects errors
Assists with unemployment claim activity reports
Attends unemployment hearings and ensures property is properly represented, as needed
Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
Ensures employees are cross-trained to support successful daily operations
Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture
Ensures attendance by all new hires and participation of the leadership team in training programs
Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job
Proactively enhance Associate Relations engagement activities
Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings)
Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action
Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources
Partners with Loss Prevention to conduct employee accident investigations, as necessary
Communicates performance expectations in accordance with job descriptions for each position
Ensure HR Policy and compliance and “on-time” record management
Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time
Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act
Assists with ensuring medical records are maintained in a separate, secure and confidential medical file
Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable)
Communicates property rules and regulations via the employee handbook
Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc
Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims
Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs

Requirements

Minimum of 5 - 6 years’ experience in Human Resources as an HR Generalist, preferably from hospitality industry, with relevant HR achievements contributing to business objectives and goals
Well-versed in local Employment Act and other related employment guidelines/regulations and other relevant regulations
Driven, and a people-centric professional with a strong results-oriented mindset
Meticulous and detail-oriented, with a strong sense of confidentiality and data accuracy
Strong analytical skills
good with numbers and able to perform reconciliation, variance analysis, and data checks confidently
Diploma or Bachelor’s Degree in Human Resource Management / business or related disciplines

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