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The HR Manager is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters. This position will also support HR functions in training, recruiting, and seniority.
Job Responsibility:
Resolve general employee relations issues
provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice
Provide consultation to managers on policies and compliance regarding employment-related matters
Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources
Conduct interviews and prepare relevant documentation using investigation guidelines
Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion
Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion
Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws
Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
Assist with HR projects and initiatives as the need arises
audit SharePoint site to ensure information is current and accessible
Assist with employee transportation using a company vehicle as well as lead recreation programs on site
Assist with operations of employee housing including assignments, cleaning, organizing, and inspecting rooms
Lead employee orientations and perform administrative duties in regards to employee processing
Requirements:
3+ years of experience in employee relations or related experience
Bachelor’s degree in HR or a equivalent experience required
Strong written and verbal communication skills
able to communicate with tact and diplomacy
Ability to influence others on policies, practices, and procedure
Effective at capturing and synthesizing information from multiple parties
Solid understanding of employment laws
Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
Proficient in Microsoft Office and experience with case management technology preferred
Valid US Driver’s License and ability to operate a company vehicle
Ability to lift up to 25lbs
Ability to stand for long periods of time
Ability to work all shifts
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage
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