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Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

Human Resources Manager

Indonesia, Manado · Job Posted April 11, 2026
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Job Description

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Job Responsibility

  • Assists in the interviewing and hiring of Human Resource employee team members
  • Establishes and maintains contact with external recruitment sources
  • Attends job fairs and ensures documentation of outreach efforts
  • Networks with local organizations to source candidates
  • Oversees candidate identification and selection process
  • Provides subject matter expertise to property managers regarding selection procedures
  • Partners with vendor partners for advertisement efforts
  • Performs quality control on candidate identification/selection
  • Works with the unemployment services provider to respond to unemployment claims
  • Prepares, audits and distributes unemployment claim activity reports
  • Attends unemployment hearings
  • Ensures department has available resources to administer employee benefits
  • Supports a departmental orientation program for employees
  • Ensures employees are cross-trained
  • Uses all available on the job training tools
  • Ensures coordination and facilitation of new hire orientation program
  • Ensures attendance by all new hires and participation of the leadership team in training
  • Collaborates with management team on orientation processes
  • Assists in maintaining effective employee communication channels
  • Reviews progressive discipline documentation
  • Utilizes an “open door” policy
  • Ensures employee issues are referred appropriately
  • Partners with Loss Prevention to conduct employee accident investigations
  • Communicates performance expectations
  • Ensures employee files contain required paperwork and are properly maintained
  • Ensures compliance with procedure for accessing and auditing employee files
  • Ensures medical records are maintained confidentially
  • Facilitates drug testing process
  • Communicates property rules and regulations via the employee handbook
  • Ensures all safety and security policies are communicated
  • Conducts periodic claims reviews with Regional Claims office
  • Represents Human Resources at the property Safety Committee
  • Manages Workers Compensation claims
  • Oversees the selection/non-selection and offers processes

Requirements

  • High school diploma or GED
  • 3 years experience in the human resources, management operations, or related professional area
  • OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major
  • 1 year experience in the human resources, management operations, or related professional area
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