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Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training and diversity. You will contact expert regarding policies, procedures and programs to these areas.
Job Responsibility:
Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management)
Investigates and advises management in appropriate resolution of associate relations issues
Coordinates/conducts exit interviews to determine reasons behind separations
Makes recommendations to reduce absenteeism and turnover
Represents organization at personnel-related hearings and investigations as is needed
Supports internal customer survey and associate satisfaction interpretation/feedback process
Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives
Coordinates and conducts management training related to the areas of interviewing, selection and hiring
Assists managers in developing and implementing recruitment plans to increase qualified applicant flow
Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities
Identifies critical needs area’s and takes appropriate steps to rectify problems
Coordinates and conducts new hire orientation and management training related to this area
Conducts HR Assessments
Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development
Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101)
Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings
Requirements:
Bachelor’s degree (B.A.), Masters preferred
Five years multi-unit HR generalist and associate relations experience
Experience in a high customer contact setting
Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents
Ability to respond to common inquires or complaints from customers, regulatory agencies or members of the business community
Ability to work with mathematical concepts such as probability and statistical inference
Ability to define problems, collect data, establish facts and draw valid conclusions