Human Resources Manager

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills
• Establishes and maintains contact with external recruitment sources
• Attends job fairs and ensures documentation of outreach efforts
• Networks with local organizations to source candidates for current or future openings
• Oversees/monitors candidate identification and selection process
• Provides subject matter expertise to property managers regarding selection procedures
• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions
• Performs quality control on candidate identification/selection
• Works with the unemployment services provider to respond to unemployment claims
• Prepares, audits and distributes unemployment claim activity reports to property management
• Attends unemployment hearings and ensures property is properly represented
• Ensures that department has the available resources on hand to administer employee
• Supports a departmental orientation program for employees to receive the appropriate new hire training
• Ensures employees are cross-trained to support successful daily operations
• Uses all available on the job training tools for employees
• supervise on-going training initiatives and conducts training, when appropriate
• Ensures coordination and facilitation of new hire orientation program
• Ensures attendance by all new hires and participation of the leadership team in training programs
• Collaborates with management team to ensure departmental orientation processes are in place
• Assists in maintaining effective employee communication channels in the property
• Reviews progressive discipline documentation for accuracy and consistency
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
• Ensures employee issues are referred to the Department Manager for resolution or escalated
• Partners with Loss Prevention to conduct employee accident investigations, as necessary
• Communicates performance expectations in accordance with job descriptions for each position
• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation
• Ensures compliance with procedure for accessing, reviewing, and auditing employee files
• Ensures medical records are maintained in a separate, secure and confidential medical file
• Facilitates random, reasonable belief and post accident drug testing process
• Communicates property rules and regulations via the employee handbook
• Ensures all safety and security policies are communicated to employees
• Conducts periodic claims reviews with Regional Claims office
• Represents Human Resources at the property Safety Committee
• Manages Workers Compensation claims to ensure appropriate employee care and manage costs
• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed

• Must have a minimum of 2-3 years’ experience working in a Management capacity at a luxury Five-Star/Five-Diamond hotel
• Must have a minimum of 1 year experience in Human Resources in a leadership capacity, preferably in a Five-Star/Five-Diamond hotel with 500 employees plus
• Must be able to work on site in a full time capacity and may be required to work on weekends and public holidays based on business needs
• 2-year degree from an accredited university in Human Resources, Business Administration, or related field
• Proven ability to focus, meet deadlines and get things done on own and through others, as in managing the work execution
• Strong forecasting, scheduling, math and organizational skills
• Background in training and developing people
• Able to develop rapport and positive working relationships with all parties
• Strong organizational, time management, written and verbal communication skills
• Highly Proficient with Microsoft Office products - especially Word and Excel
• Professional in work, style, verbiage and appearance
• Ability to ensure data protection and confidentiality of employee and hotel information
• Understanding and ability to work in a multi-cultural environment
• Proficient communication in English (written, verbal and reading)

Previous International recruitment and benefits experience is considered a plus