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We are looking for an experienced Human Resources (HR) Manager to lead core people operations and provide strategic HR support for the agency in Baltimore, Maryland. This role partners closely with executive leadership and cross-functional teams to strengthen employee engagement, support compliant HR practices, and drive consistent talent management processes. The ideal candidate brings sound judgment, strong knowledge of employment regulations, and the ability to guide leaders through employee relations, performance, compensation, and benefits matters.
Job Responsibility
Lead daily human resources operations while aligning local priorities with broader organizational people strategies and leadership direction
Partner with executive, operational, finance, and technology teams to support effective workforce planning and agency-wide HR initiatives
Advise and coach managers on employee development, feedback conversations, performance concerns, and retention strategies
Review HR metrics and workforce data to identify trends, recommend improvements, and implement practical action plans that enhance operational effectiveness
Ensure HR programs and practices remain compliant with applicable federal and state employment laws, internal policies, recordkeeping standards, training requirements, and onboarding procedures
Manage employee relations matters by addressing concerns, supporting investigations, guiding corrective action, and reducing organizational risk through timely resolution
Oversee performance management processes, including introductory and annual evaluations, to promote fair, consistent, and well-documented outcomes
Coordinate compensation and pay-related changes in partnership with organizational HR leadership to support internal equity, policy compliance, and budget alignment
Support benefits administration by assisting with open enrollment, answering employee questions, and helping staff understand available benefit offerings
Foster a positive workplace culture by maintaining approachable HR support, setting clear expectations for HR staff, and encouraging accountability and engagement
Requirements
Demonstrated experience managing broad human resources functions, including employee relations, HR administration, onboarding, and benefits support
Strong working knowledge of federal and state employment laws, HR compliance practices, and employee documentation standards
Ability to interpret HR data and reporting metrics to inform decisions and improve processes
Experience advising leaders on performance management, corrective action, compensation matters, and workplace concerns
Proficiency with HRIS platforms and other systems used to maintain employee records and support HR operations
Strong communication and coaching skills with the ability to build trust across leadership and employee groups
Ability to collaborate effectively with cross-functional partners while handling sensitive information with professionalism and discretion