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Make a high volume of outbound calls to support registration activities and credential verification efforts
Assist with talent acquisition tasks by identifying prospective candidates, reviewing qualifications, and helping move applicants through the selection process
Coordinate onboarding for new employees by collecting required paperwork, confirming completion of forms, and helping create a smooth start for employees
Maintain accurate HR files, update employee information in databases, and ensure records are kept current and organized
Process background screenings and confirm employment-related credentials in accordance with established procedures
Work with HR colleagues to help address employee relations questions and escalate concerns when appropriate
Provide administrative support to the department through scheduling, document preparation, data entry, and other routine office tasks
Help uphold compliance with company guidelines and applicable employment requirements while supporting consistent HR practices
Deliver attentive customer service to employees, candidates, and external contacts through timely and courteous communication
Requirements
Prior experience in human resources support, HR administration, or a closely related role
Strong working knowledge of Microsoft Excel and general office software
Ability to stay organized, manage competing priorities, and maintain accuracy in a fast-paced environment
Effective verbal and written communication skills with a strong customer service mindset
Hands-on experience supporting recruiting activities, including candidate sourcing and screening
Familiarity with onboarding processes, employment documentation, and new employee coordination
Ability to manage frequent phone-based communication and meet daily activity expectations
Understanding of employee relations fundamentals, background checks, and HR compliance practices