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At our hotel, our Ladies and Gentlemen are the most important resource in our service commitment to excellence. The Human Resources Administrator plays a vital role in supporting our Ladies and Gentlemen by ensuring the highest standards of accuracy, confidentiality, and care in all HR administrative processes. This position contributes to a seamless employee experience by managing time and attendance systems, safeguarding employee documentation, coordinating onboarding processes, and supporting payroll administration — all in alignment with our Gold Standards and culture of respect, integrity, and service excellence.
Job Responsibility:
Oversee the daily accuracy of the KRONOS timekeeping system to ensure proper recording of working hours
Review and resolve time discrepancies, missed punches, overtime, and scheduling variances
Partner with Department Leaders to validate attendance records
Prepare attendance reports to support payroll accuracy
Ensure all payroll data submissions meet established deadlines
Maintain accurate, organized, and confidential personnel files (physical and digital)
Digitize and archive documentation in compliance with company standards and data privacy regulations
Ensure all employment records reflect the highest level of accuracy and integrity
Prepare documentation for audits
Prepare employment contracts and onboarding documentation
Coordinate the collection and verification of required employment documents
Create and maintain complete employee files from the first day of employment
Partner with Payroll, and Department Leaders to ensure a smooth and welcoming onboarding experience
Support new Ladies and Gentlemen with administrative guidance
Assist in the preparation and reconciliation of payroll data
Support tracking of variable compensation elements such as overtime, vacation, and leaves of absence
Respond to payroll-related inquiries
Maintain payroll documentation in compliance with company policies and legal requirements
Provide daily administrative support to uphold the operational excellence of the Human Resources Department
Prepare employment verification letters and official correspondence as needed
Support documentation related to employee relations matters with strict confidentiality
Maintain accurate HR databases and reporting tools
Contribute to departmental initiatives that enhance the employee experience and workplace culture
Requirements:
Degree or diploma in Human Resources, Business Administration, or related discipline
1-2 years of experience in an HR administrative role, preferably within a luxury hospitality environment
Experience with KRONOS or similar timekeeping systems preferred
Foundational knowledge of payroll processes and labor legislation
Proficiency in Microsoft Office (Excel required)
Demonstrated ability to handle confidential information with integrity and discretion
Commitment to the Gold Standards
Respect for the Individual
Integrity & Confidentiality
Attention to Detail
Service Excellence
Collaboration & Teamwork
Organizational Discipline
Nice to have:
Experience within a luxury hospitality environment
Experience with KRONOS or similar timekeeping systems