Human Resources Director

• Lead, develop, and mentor a team of 3-5 HR professionals including specialists, coordinators, and generalists
• Supports senior leadership at the resort and HR Shared Services to execute Boyne Resort’s programs
• Excellent communicator and ability to transfer knowledge clearly and timely across all levels of the organization
• Creates a talent pipeline by way of coaching for success, performance management, and career development
• Provides trustworthy, cross-functional relationships with all department heads and maintains regular business reviews and is seen as a value-add resource
• Instrumental in developing high-performing teams with an emphasis on our values framework L.E.A.D.S.
• Oversee all HR operational processes including talent acquisition and workflows related to job offers, onboarding, I-9 verification, background checks, benefits administration, HRIS management, and personnel file maintenance
• Experience with HCM systems including ICIMS, UKG, and BI for reporting and analytics
• Understands Washington state employment laws and can communicate and effectively ensure compliance related to wage and hour, paid sick leave, workers' compensation, and industry-specific regulations for food service and mountain operations
• Oversees the management of unemployment claims, workplace investigations, workers' compensation, pay programs and bonus administration, compensation and benefits, and annual compliance audits
• Design and execute recruitment strategies to hire 1,400+ seasonal team members across 80 departments within compressed timeframes, typically October to December
• Oversees the recruiting and succession plans to create talent pipelines through job fairs, college partnerships, J-1 visa programs, and community outreach
• Oversee specialized recruitment for key positions including instructors, culinary professionals, lift operators, snowmakers, and retail staff
• Collaborate with department leaders to forecast staffing needs and deploy team resources to meet winter and summer hiring timelines
• Serve as primary HR Business Partner to resort leadership across food and beverage, mountain operations, snowsports schools, retail, equipment rentals and guest services
• Conduct and oversee workplace investigations, progressive discipline, performance improvement plans, and terminations
• Provide real-time consultation on employee concerns, conflict resolution, workplace accommodations, and complex employee relations matters
• Coach managers and HR team members on effective case management and legal compliance
• Administer compensation programs including seasonal wage structures, merit increases, and incentive programs
• conduct market analysis for competitive positioning
• Ensure resort is following all guidelines related to benefits enrollment, ACA compliance, leave administration (FMLA, PFML), and unique considerations such as tip reporting and certification pay
• Design manager training programs, onboarding processes, career pathways, and recognition programs that reduce turnover and drive engagement
• Partner with leadership on succession planning and specialized training requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5+ years progressive HR experience with 3+ years leading HR teams
• Expertise in high-volume hiring environments (1,000+ hires annually)
• Deep knowledge of Washington State employment law and compliance
• Proven experience managing complex employee relations, investigations, and terminations
• Experience supporting diverse business units
• Proficiency with HRIS and applicant tracking systems
• Strong business acumen, communication skills, and ability to influence relationships
• Flexibility to work weekends and holidays during peak seasons
• ability to travel between base areas

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Hospitality, retail, or logistics seasonal industry experience
• Experience with J-1 visa and H-2B programs
• Knowledge of food service regulations, tip compliance, and mountain safety requirements
• Background supporting skilled/certified workforces

eligibility for a 15% bonus