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Human Resources Director, Labor Relations

United States, Redmond Employment contract 130900.00 - 277200.00 USD / Year · Job Posted May 03, 2026
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Job Description

At Xbox, we aspire to bring the joy and community of gaming to everyone on the planet. We deliver on that vision by putting players at the center, enabling you to play the games you want, with the people you want, anywhere you want. The Human Resources (HR) Director, Labor Relations, serves as the senior labor relations leader for Xbox and other divisions in the U.S., with accountability for influencing and executing labor relations strategy across unionized environments. This role work closely with critical stakeholders to develop the operating model, standards, and escalation framework for labor relations, ensuring consistent application of Microsoft's Labor Principles while enabling business agility and innovation. Partnering closely with business leaders, Legal, and the Chief Labor Negotiator, this role influences business decisions that impact union-represented employees, anticipates labor risk, and leads complex, high-visibility labor engagement. The Director builds and leads a high-performing labor relations team, develops enterprise labor capability, and cultivates trusted, long-term relationships with union leadership grounded in transparency, respect, and accountability. As a member of the HR team, you will have the opportunity to further advance the success of a very dynamic and strategic organization. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Within HR at Microsoft, our mission is to empower the people who empower the planet. You can help us achieve our mission.

Job Responsibility

  • Supports and drives the labor relations strategy for Xbox (U.S.), aligned to Microsoft's Labor Principles and broader HR strategy
  • Partners to build the labor relations operating model
  • Anticipates labor relations trends, legislative shifts, and organizing risk
  • Leads and develops a team of labor relations professionals
  • Builds a Labor Relations Community of Practice
  • Creates a robust training program
  • Serves as a liaison with HR Legal
  • Ensures consistent interpretation of collective bargaining agreements
  • Serves as a trusted advisor to senior and executive leaders
  • May serve as a subject matter expert
  • Maintains a feedback loop with HR Legal.

Requirements

  • Bachelor's Degree in Business, Labor Relations, Human Resources, Law, or related field AND 9+ years experience in in human resources operations, labor relations, mediation, collective bargaining, employee relations-related roles or related field
  • OR Master's Degree in Business, Labor Relations, Human Resources, Law, or related field AND 6+ years experience in human resources operations, labor relations, mediation, collective bargaining, employee relations-related roles or related field human resources operations, labor relations or related field
  • OR equivalent experience.

Nice to have

  • SHRM-CP or HRCI PHR certification
  • Experience leading labor relations strategy within a large, matrixed, global organization
  • Demonstrated ability to influence executive decision-making in high-risk labor environments
  • Experience leading teams through complex labor transformations or first-contract negotiations.

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