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From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers. The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.
Job Responsibility:
Regularly communicates with staff members and maintains good relations
Receive and attend to visitors to the Human Resources Office
Responsible to ensure all signatory requirements for the Director of HR
Update of Marriott MGS and positions that are expired, shortlisting of CVs and subsequent sharing of these CVs to the relevant Department Head
Creating and monitoring of all staff files ensuring that all is in place as per audit requirements
To support HR projects as and when required
Responsible and accountable for associate’s passport and to issue if requested with proper documentation
Full usage of HR System OASYS along with input of new starters and staff details and submission of timesheets and annual leave requests for the Dept. Also, updating of residence visa and emirates ID expiry in the system
Responsible in preparing HR related letters such as employment certificate, salary certificate, NOC letters for embassies etc., as requested by staff members
In-charge of new joiners document signing, and locker management
Maintain and control office supplies/stocks, order in BSS and issue them as required
Maintain current information and records of suppliers of training resources and materials
Prepare Staff Training & Events Calendar and corresponding nomination sheets on a monthly basis and communicate it by the 20th of each month
Prepare attendance sheets, handouts and necessary materials for training sessions
Organize and conduct Hotel Tour and Abu Dhabi City Tour for new joiners
Assist in creating Brand Awareness among staff members
Support the Grooming Policy fully
Organize In-House Experience as part of the Staff Member Property Experience
Assist with preparation for Team Briefing/Town Hall Meetings
Perform special assignments, projects, and duties as assigned by the Director of Human Resources
Requirements:
Create and maintain filing systems
Create and type office correspondence using a computer
Distribute and route mail
Order and track Human Resources office supplies and forms
Answer phone calls and record messages
Create new employee personnel file
Assist walk-in candidates with application procedures
Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
Inform Human Resources management of issues related to employee relations within the division or property
Maintain confidentiality and security of employee and property records, files, and information
Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's)
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Report accidents, injuries, and unsafe work conditions to manager
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Enter and locate work-related information using computers and/or point of sale systems
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors
Education: High school diploma or G.E.D. equivalent
Related Work Experience: At least 1 year of related work experience