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Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
Job Responsibility:
Create and maintain filing systems
Create and type office correspondence using a computer
Distribute and route mail
Order and track Human Resources office supplies and forms
Answer phone calls and record messages
Create new employee personnel file
Assist walk-in candidates with application procedures
Maintain space designated for completing applications
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
Inform Human Resources management of issues related to employee relations
Maintain confidentiality and security of employee and property records
Ensure accurate maintenance of all employee records and files
Follow all company policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Enter and locate work-related information using computers
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors
Ensure the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day
Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required
What we offer:
Chance to be proud of the work you do and who you work with