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The Human Resources Business Partner (HRBP) reports to the Director of Human Resources and plays a key role in aligning HR practices with business goals across designated business units, particularly within Flight Operations. This role is instrumental in supporting leaders, enabling teams, and enhancing the employee experience. While anchored in the effective delivery of essential HR operations, the HRBP also operates with a strategic, service-oriented approach, ensuring consistency, care, and responsiveness in all people-related practices. The HRBP serves as a trusted advisor to managers, a resource to employees, and a partner in culture stewardship. This role is responsible for proactively identifying HR needs, solving complex people challenges, and advancing employee development initiatives that support engagement, growth, and retention. The HRBP builds internal partnerships across the organization and collaborates closely with the broader HR team to deliver programs and services that reflect organizational values and goals. Maintaining a high level of business acumen is essential, including financial performance, operational priorities, and cultural dynamics. This role requires a balance of systems thinking, operational excellence, and relational effectiveness to support the organization’s evolving people strategy.
Job Responsibility:
Serve as the primary HR contact for designated business units
conduct regular meetings with business leaders to build rapport, understand challenges, and provide proactive guidance
Provide strategic and practical HR support, including employee relations, organizational design, performance management, and talent development
Manage and resolve complex employee relations matters
conduct thorough, fair, and timely investigations and recommend solutions that align with company values and legal compliance
Interpret and apply HR policies, procedures, and labor laws consistently and equitably, partner with legal counsel when appropriate
Provide performance coaching to leaders and managers to support accountability, team effectiveness, and individual growth
Collaborate with leaders to foster a positive work environment by identifying drivers of engagement, addressing friction points, and promoting recognition and inclusion
Assist in organizational changes, restructures, workforce planning, and succession planning, ensuring thoughtful execution and employee impact mitigation
Identify and address training and development needs within business units
support the design, delivery, and follow-up of learning initiatives
Support the performance review process, helping leaders apply fair evaluation practices and translate feedback into actionable development plans
Partner with HR team members on program design and rollout related to onboarding, integration, benefits, and employee experience
Coordinate and support all stages of the employee lifecycle within assigned business units, including hiring, onboarding, job changes, and offboarding
Monitor and analyze HR metrics and trends to identify and drive data-informed decisions and recommend improvements to HR programs and business practices
Assist with compensation planning, salary reviews, and pay equity practices
ensure job changes and compensation adjustments are appropriately documented
Maintain accurate records in HRIS systems and prepare reports as needed to support compliance and decision-making
Monitor compliance with federal, state, and local employment laws and maintain relevant documentation, including EEO/AA reporting
Contribute to the continuous improvement of HR services, tools, templates, and workflows in collaboration with the broader HR team
Participate in team meetings, strategic planning sessions, and cross-functional initiatives as required
Perform other HR duties and special projects as assigned
Requirements:
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field, OR a combination of equivalent education and professional experience will be considered
Required minimum of seven years of progressive HR experience, including direct work in: Employee relations
Performance management
HR advisory/partnering
Proven ability to balance both strategic and transactional HR responsibilities
Strong organizational and time-management skills
able to manage multiple priorities independently
Demonstrated ability to assess data, identify patterns, and make evidence-based recommendations
High level of integrity and confidentiality in handling sensitive employee information
Proficiency in Microsoft Office Suite, especially Excel and Word (intermediate–advanced)
Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)
Experience supporting operational leaders or working within complex, fast-paced environments
Prior experience in aviation, transportation, or other safety-regulated industries
Experience using HRIS platforms (Workday preferred) to maintain data integrity and generate reports
Experience coordinating employee leaves of absence while ensuring compliance with applicable laws
Demonstrated commitment to improving the employee experience and People Operations service delivery
Must pass pre-employment drug testing and background check
What we offer:
Eligible for comprehensive benefits including medical, dental and vision
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