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The HR Business Partner (HRBP) will make a significant contribution to the delivery of our mission by supporting the hospital in meeting its strategic objectives. The HRBP will work closely with Line Managers and HR colleagues to deliver a valuable service to shape, develop and deliver HR plans and results that reflect the requirements and priorities of the hospital. The role is responsible for the management of all aspects of day-to-day employee-related operations across the hospital with superior knowledge of Human Resources procedures and associated employment legislation as well as maintain an effective level of literacy in respect to the financial position of the hospital and current and forecasted budgets, people agenda, staffing requirements and employee engagement. The HRBP will have a shared goal to ensure the smooth running of the HR department and to deliver an efficient service to ensure maximum value to employees, and the organisation as a whole
Job Responsibility:
Build strong working relationships with line managers, employees and colleagues across the hospital by providing advice and assistance and ensuring the delivery of an effective, efficient and professional HR service
Provide support to employees for all HR-related topics and resolve any issues that may arise
Assist in development and implementation of human resource policies and contribute to ensuring that all HR policies and procedures are followed and at the required standards for JCI Accreditation
Maintain compliance with all relevant legislation pertaining to employment law, H&S at work act as well as JCI and HR related standards
Maintain understanding and up to date knowledge of the legal framework within which HR operates
Communicate effectively with the HR Team to keep informed on issues
Participate in continuous HR improvement initiatives and metrics
Participate in the administration of annual salary reviews
Responsible for all Administration associated with own workload
Support Head of HR/HR Team Lead on key operational and strategic projects
The HRBP will undertake additional duties as requested by the Head of HR/HR Team Lead
Alongside the HR Generalist, conduct exit interviews when an employee leaves the organisation and report results to help improve employee satisfaction and retention across the organisation
Implement and champion annual HR programmes of work in areas of engagement, wellbeing, diversity & inclusion, performance management, talent and workforce planning and HR data/ systems improvement
Assist in the co-ordination of the Annual Performance Management process
Work closely with line manager on training initiatives to ensure all staff are compliant with mandatory training
Liaise with Managers to ensure all performance appraisals and probationary reviews are complete
Carry out relevant meetings in accordance with employee resolution policies
Manage complex employee relations cases form end-to-end ensuring up-to-date knowledge of employment legislation is applied and adhered to at all times
Coach and support managers on how to navigate employee issues, providing feedback, difficult conversations, employee development, poor performance and all other aspects of people management
Coach and support Managers with employee relations policies and procedures and legal framework
Liaise with the Occupational Health Nurse in regard to current employee’s fitness to work/practice
Make referrals to Occupational Health Nurse and/or Employee Assistance Programme where necessary
Ensure regular check-ins with employees on sick leave and plan return to work in conjunction with the Occupational Health Nurse and Line Managers
Assist managers with Return to Work process and ensure completion for all staff returning from sick leave
Analyse data and key performance indicators linking them to trends within the business to provide HR insights to management
Gather and analyse data for HR reporting and metrics as required
Respond to to ad hoc data and reporting requests as they arise
Provide monthly and bi-monthly presentations and reports for Head of HR/HR Team Lead and senior Line Managers on absence, staff turnover, mandatory training, and other HR metrics
Stay up-to-date compliance and regulatory concerns, industry trends and HR best-practices
Contribute to the requirements of professional development for the HR profession
Attend and participate in staff development programmes and sharing knowledge with HR Team
Assist with the orientation and induction of new staff and be available to provide orientation as deemed necessary, helping them to integrate as members of the team
Assist in the training of other team members
Attend and participate in staff development programmes where applicable
Attend all mandatory training days and ensure that all mandatary training is in date
Comply with all HR system and policy requirements
Maintain strict confidentiality regarding all activities of Hermitage Clinic
Ensure compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements
Participate in the continuous review and evaluation of policies, guidelines and existing practices
Assist in promoting a culture of continuous quality improvement across the department
Be aware of the core objectives, standards and key performance indicators for the service and contribute to the monitoring of performance against these standards
Participate in the requirements of the clinics accreditation process
Participate in the requirements of the clinic’s risk management programme
Promote the delivery of a high standard of care to all patients
Work with members of the Multidisciplinary team in devising Standard Operating Procedures for the development of the Unit
Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses
investigate and take remedial action on incidents or near misses involving patients and staff according to clinic policies, protocols and guidelines
Requirements:
5+ years’ experience as a HR Business Partner
Advanced knowledge of HR practices and Irish Employment legislation
Strong experience working with HR Systems and producing reports for Senior Management Teams
Significant demonstrable experience of information management, analytical, administration and organisational skills
Proven capability and experience managing and implementing HR Projects
Strong relationship management and interpersonal skills with ability to engage with stakeholders at high-level
Demonstrates solid judgment and proactive attitude
Problem solving and solutions focused with an ability to identify and resolve employment problems quickly and effectively
Effective numerical and analytical skills with experience using HR data to identify insights
Strong attention to detail and accuracy
Excellent communication and influencing skills
Excellent IT Skills, particularly in Excel
Strong report writing skills and ability to present data
Highly developed communication and presentation skills
Have a proven ability to be a strong team player and provide support/work collaboratively at all levels
Proactive attitude with an ability to work under pressure and deal positively with difficult situations
Solutions oriented – creative & proactive in approach
Ability to prioritise, manage workload and work to key deadlines
Nice to have:
Experience working within an HR Team in the health sector in Ireland/internationally
Knowledge of Joint Commission International Standards and auditing procedures or similar