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The HR Associate acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The Associate is responsible for providing a timely and accurate responses or properly redirecting the inquiry, to help the employee resolve or address their need.
Job Responsibility
Respond to a wide variety of employees and managers HR-related enquiries via email, ticketing and telephone requests for HR services support
Provide high level administrative and systems related support
Participate in international projects and cross-functional initiatives
With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts
Be cognizant of Data Privacy, Data Management, Record Keeping
Responsible for maintaining accurate files and records in compliance with company and local country requirements
Generate complex reports
Track and report out on various requirements
Maintains and facilitates a high level of communication within the team, across HR as needed, and with colleagues in general
Requirements
Fluency in English as the company’s primary business language (verbal and written)
The ability to work effectively across departments and cultures
Working knowledge of the role HR plays in the overall HR processes
Very good written and oral communication and organizational skills
Professional training or Bachelor’s Degree in an area of Human Resources or other equivalent discipline
Appropriate HR work experience in an international environment is a plus
Experience utilising Workday advantageous
Nice to have
Any other additional European language is a plus
Appropriate HR work experience in an international environment is a plus