Human Resources Assistant

• Assist retirees and employees with benefit enrollment processes including COBRA plans and day-to-day plan updates
• handle incoming forms and physical materials by organizing and categorizing them efficiently
• support the team in auditing enrollments and processing changes in employee status
• provide conflict resolution and maintain a positive rapport with employees and retirees
• collaborate with benefit specialists to ensure seamless communication and support
• take responsibility for mailing letters and conducting daily audits for accuracy
• act as a floater to provide backup support for various HR functions as needed
• participate in end-to-end system testing to ensure functionality and accuracy
• maintain strong organizational skills to streamline processes and manage documentation
• contribute to the overall positive and respectful team environment through effective communication and teamwork

• Previous experience in customer service
• hospitality
• administrative roles
• strong interpersonal skills
• empathy
• familiarity with office management practices
• administrative procedures
• experience with HRIS systems like PeopleSoft
• proficiency in Microsoft Excel
• understanding of medical plans and benefits administration
• ability to manage multiple tasks
• exceptional organizational skills

Understanding of medical plans and benefits administration

• Medical insurance
• vision insurance
• dental insurance
• life and disability insurance
• 401(k) plan