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Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

Human Resources Administrator / General Manager Assistant

United Kingdom, London Employment contract · Job Posted June 02, 2026
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Job Description

Step inside W London where the lights are brighter, the beats are louder, and the talent is unapologetically original. Now we’re looking for a Human Resources Administrator / General Manager Assistant who brings the same energy. Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

Job Responsibility

  • Maintain accurate record keeping for all payroll reporting
  • Assist HRM with all payroll processing and alignment for audit purposes
  • Key contact for all talent queries new, present and passed
  • Attend meetings with the General Manager and take accurate notes
  • Work on projects and assignments as issued by the General Manager such as reporting, tracking and data analysis
  • Track, schedule, and champion all training across the hotel
  • Monitor compliance and training completion
  • Monitor and champion recruitment pipelines, apply all pre hire checks and documentation such as contracting, onboarding paper work
  • Represent W London at careers fairs and events
  • Monitor job requisitions, hiring policies and HR scorecard goals
  • Keep communication open, friendly, and always authentic
  • Help leaders navigate performance, development, and policies
  • Support investigations, accident reviews, and wellbeing initiatives
  • Be that safe space where talent's can talk, ask, laugh, or vent
  • Responsible for all leavers, exit interviews, and off boarding / transfers and referencing
  • Embrace the W culture
  • Maintain accurate and confidential employee records
  • Assist with compliance across GDPR, right‑to‑work, and HR policies
  • Support safety training and help communicate property rules
  • Work with external partners on claims and reporting

Requirements

  • Maintain accurate record keeping for all payroll reporting
  • Assist HRM with all payroll processing and alignment for audit purposes
  • Key contact for all talent queries new, present and passed
  • Attend meetings with the General Manager and take accurate notes
  • Work on projects and assignments as issued by the General Manager such as reporting, tracking and data analysis
  • Track, schedule, and champion all training across the hotel
  • Monitor compliance and training completion
  • Monitor and champion recruitment pipelines, apply all pre hire checks and documentation such as contracting, onboarding paper work
  • Represent W London at careers fairs and events
  • Monitor job requisitions, hiring policies and HR scorecard goals
  • Keep communication open, friendly, and always authentic
  • Help leaders navigate performance, development, and policies
  • Support investigations, accident reviews, and wellbeing initiatives
  • Be that safe space where talent's can talk, ask, laugh, or vent
  • Responsible for all leavers, exit interviews, and off boarding / transfers and referencing
  • Embrace the W culture
  • Maintain accurate and confidential employee records
  • Assist with compliance across GDPR, right‑to‑work, and HR policies
  • Support safety training and help communicate property rules
  • Work with external partners on claims and reporting
  • Must have obtained the right to work and live in the UK

What we offer

  • Complimentary Meals
  • Monthly Service Charge
  • Learning & Development
  • Apprenticeships
  • Holiday Entitlement - 20 days of holiday excluding public holidays, with enhanced benefits based on length of service (Pro rata)
  • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member
  • Company Pension Scheme
  • Recognition & Celebration
  • High Street Discounts
  • Monthly Associate Events
  • Long Service Recognition
  • Global Marriott Stay Discount
  • Health Assured & Wisdom App
  • Food & Beverage Discount - 20% off in all food and beverage outlets within Marriott properties
  • Spa Discount - 30% off treatments in Away Spa
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