Human Data Operations Partner Jobs

Prolific

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IT - Administration

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Job Description:

As a Human Data Operations Partner, you will play a pivotal role in ensuring the smooth execution of end-to-end operational processes that power Prolific's specialised participant pools. You’ll act as a key enabler for client-specific projects, working closely with delivery teams to align participant-related processes with strategic AI customer needs. You’ll also work to transform these processes and workflows into scalable solutions, partnering closely with our product and tech teams to do this. This role demands a hands-on approach to participant onboarding, verification, and quality management, as well as cross-functional collaboration to meet the demands of both internal stakeholders and external clients

Job Responsibility:

Serve as a key resource for client-specific AI delivery teams, acting as the primary point of contact for participant-related operations
Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables
Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with AI task requirements and quality standards
Develop detailed project plans, workflows, and enablement materials to support efficient delivery
Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands
Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements
Continuously optimise participant onboarding and activation funnels to enhance retention and task performance
Monitor participant engagement and quality metrics, using insights to drive improvements
Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks
Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives
Collaborate with product managers to transform manual processes into scalable, technology-driven solutions
Act as a conduit between delivery teams and operational functions to ensure seamless project execution
Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption

Requirements:

Experience in operations, ideally in marketplace or platform environments
Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment
Strong project management skills, with attention to detail and operational execution
Experience in implementing and optimising processes to improve efficiency and scalability
Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot
Exceptional communication and documentation skills, with a track record of stakeholder enablement
Confidence with data analysis and operational metrics to support decision-making and continuous improvement

Nice to have:

Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms
Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation
Understanding of Prolific’s platform and its role in delivering high-quality human data for AI research

What we offer:

competitive salary
benefits
remote working
impactful, mission-driven culture

Additional Information:

Job Posted:
December 11, 2025

Work Type:

Remote work

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Human Data Operations Partner