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This position within the Chicago Urban League’s Housing Department is primarily responsible for providing professional housing counseling services and assistance in all areas of homeownership, rental and/or foreclosures.
Job Responsibility:
Provides clients with information on all aspects of homeownership from pre-purchasing requirements to foreclosure prevention and rental, with a heavy focus on financial coaching
Available to clients throughout the entire counseling process to address any problems and/or answer any questions
Maintains client files and program records according to all contractual and grant requirements
Manage data integrity and governance in the Counselor Max database and other required CMS (Client Management System) systems
Attends and participates in educational housing programs
Must be willing to attend 30 hours of continuous education towards recertification every 3 years
Must be willing to conduct workshops, seminars and one-on-one coaching activities
Processes and prepares timely reports on clients for periodic audits and contract reviews for CUL staff and funders as required
Assists with and facilitate on-site and off-site housing fairs and seminars
Requirements:
Bachelor’s degree from an accredited college or university and/or a minimum of 2 to 4 years of equivalent experience and training in a related field
HUD Housing Counseling Certification
Proficiency in Microsoft Word, PowerPoint, Excel and database software applications
Exceptional attention to detail and data verification
Ability to work in a dynamic and fast-paced environment and execution of work with a sense of urgency
Accountability for work and have a high level of professional and personal integrity
Excellent oral and written communication skills
Bilingual and able to read, write and speak Spanish proficiently
Nice to have:
Certifications in foreclosure prevention, homeownership counseling, financial capability and rental housing counseling are a plus
Certifications in the areas of Pre Purchase Counseling and Homeownership Education is a PLUS
What we offer:
BCBS Medical Insurance – PPO and low‐cost plans
Aetna Dental & Vision – PPO and low‐cost plans
Flexible Spending Account
401K Retirement Plan – 3% employer match, vested after 3 years
Life Insurance ‐ $15k coverage
Short & Long‐Term Disability
Flexible Time Off
Parental Leave – 6 weeks paid leave for birth/adoption of a child