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Hud certified housing counselor

United States, Chicago 55000.00 - 65000.00 USD / Year · Job Posted February 14, 2026
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Job Description

This position within the Chicago Urban League’s Housing Department is primarily responsible for providing professional housing counseling services and assistance in all areas of homeownership, rental and/or foreclosures.

Job Responsibility

  • Provides clients with information on all aspects of homeownership from pre-purchasing requirements to foreclosure prevention and rental, with a heavy focus on financial coaching
  • Available to clients throughout the entire counseling process to address any problems and/or answer any questions
  • Maintains client files and program records according to all contractual and grant requirements
  • Manage data integrity and governance in the Counselor Max database and other required CMS (Client Management System) systems
  • Attends and participates in educational housing programs
  • Must be willing to attend 30 hours of continuous education towards recertification every 3 years
  • Must be willing to conduct workshops, seminars and one-on-one coaching activities
  • Processes and prepares timely reports on clients for periodic audits and contract reviews for CUL staff and funders as required
  • Assists with and facilitate on-site and off-site housing fairs and seminars

Requirements

  • Bachelor’s degree from an accredited college or university and/or a minimum of 2 to 4 years of equivalent experience and training in a related field
  • HUD Housing Counseling Certification
  • Proficiency in Microsoft Word, PowerPoint, Excel and database software applications
  • Exceptional attention to detail and data verification
  • Ability to work in a dynamic and fast-paced environment and execution of work with a sense of urgency
  • Accountability for work and have a high level of professional and personal integrity
  • Excellent oral and written communication skills
  • Bilingual and able to read, write and speak Spanish proficiently

Nice to have

  • Certifications in foreclosure prevention, homeownership counseling, financial capability and rental housing counseling are a plus
  • Certifications in the areas of Pre Purchase Counseling and Homeownership Education is a PLUS

What we offer

  • BCBS Medical Insurance – PPO and low‐cost plans
  • Aetna Dental & Vision – PPO and low‐cost plans
  • Flexible Spending Account
  • 401K Retirement Plan – 3% employer match, vested after 3 years
  • Life Insurance ‐ $15k coverage
  • Short & Long‐Term Disability
  • Flexible Time Off
  • Parental Leave – 6 weeks paid leave for birth/adoption of a child
  • Twelve Paid Holidays

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