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Join our team as a HubSpot CRM Manager in the education sector. You will be at the forefront of enhancing customer engagement and driving CRM adoption across sales, marketing, and customer service teams. Your expertise will be key in supporting data-driven decision-making and aligning our CRM strategy with business goals.
Job Responsibility:
Own and evolve the HubSpot CRM strategy to align with business objectives
Ensure seamless integration of HubSpot across departments and systems
Configure and maintain HubSpot modules (Sales, Marketing, Service)
Implement automation workflows, lead scoring, and segmentation strategies
Manage third-party integrations and troubleshoot system issues
Maintain data integrity and hygiene across the CRM
Develop dashboards and reports to track KPIs and campaign performance
Provide insights and recommendations based on CRM analytics
Deliver training and onboarding for new users
Act as the go-to expert for HubSpot queries and best practices
Create documentation and guides to support user adoption
Partner with sales, marketing, and customer service teams to optimise processes
Support campaign execution and lead management strategies
Requirements:
3+ years of hands-on experience managing HubSpot CRM
Strong understanding of CRM strategy, marketing automation, and sales enablement
Experience with data analysis and reporting tools within HubSpot
HubSpot certifications (e.g., Marketing Hub, Sales Hub) are a plus
Excellent communication and stakeholder management skills
Ability to work independently and collaboratively in a fast-paced environment
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