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We are looking for an experienced and driven Night Hub Manager to lead our fast-paced logistics operation in Burton upon Trent, overseeing day-to-day hub performance, managing teams, and ensuring freight is processed safely, efficiently, and in line with operational, compliance, and customer standards.
Job Responsibility
Lead and manage all day-to-day pallet network hub operations
Ensure full compliance with health & safety legislation and company policies
Promote a strong safety culture across all operational teams and visitors
Manage operational performance against KPIs, service targets, and budgetary requirements
Oversee freight throughput, trailer compliance, scanning accuracy, and operational efficienc
Monitor equipment checks, defect reporting, and operational compliance processes
Investigate accidents, incidents, and operational issues in line with company procedures
Manage staffing levels, holiday planning, agency usage, and labour costs
Conduct appraisals, probation reviews, and performance management activities
Support recruitment, onboarding, and employee development initiatives
Build strong relationships with depots, drivers, customers, and operational stakeholders
Maintain site security and operational standards across the hub
Drive continuous improvement initiatives to enhance efficiency, service, and cost control
Requirements
Proven experience in logistics, warehousing, or pallet network operations
Strong leadership and people management skills
Excellent organisational and planning abilities
Experience managing KPIs, operational targets, and budgets
Strong understanding of health & safety and operational compliance
Experience handling disciplinary, grievance, and performance management processes
Ability to make decisions and solve problems in a fast-paced operational environment
Strong communication and stakeholder management skills
Good IT and reporting skills
A proactive and continuous improvement mindset
Nice to have
Previous pallet network experience
Experience managing large operational teams
Strong background in cost control and operational efficiency improvement
Experience within high-volume distribution or hub operations
What we offer
Competitive salary
Competitive Annual Leave
Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more
Access to the Wellbeing Centre – providing education, support, and tools to help you live a healthier and happier life