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Supports and drives implementation of the Vodacom Business Products & Solutions strategy to ensure the delivery of its overall revenue and profitability. This role will maintain the overall ownership of the business' complete Huawei Cloud Products and Solutions solution suite, and drive growth and innovation throughout in accordance to the Broader Vodacom and Vodacom Business Cloud strategy. The role will manage and maintain effective capabilities of Proposition and Product design, Specialist Sales and Product Architecture as required to offer a high-quality service that Exceeds customer expectations. Works closely with the various segment practices and channels to identify and successfully leverage Vodacom Business Sales Organisation.
Job Responsibility:
Strategy Formulation & Execution: Develop and maintain a deep understanding of the Huawei Cloud market, key trends, the competitive landscape and enterprise applications to inform product strategies
Contribute to the development and own the maintenance of the Vodacom Business Huawei Cloud Products & Solutions strategy, aligned to Vodacom Business overall Goals and objectives
Understand market trends and customer insights to inform and define the product innovation strategy that delivers continuous product improvement and market leadership
Develop, prioritise and continuously adapt the product roadmap to meet the future customer needs and market trends
Manage a governance plan to ensure consistency and adherence to product development and pricing methodology and parameters, as well as the timely provision of key inputs from participating functions
Drive and maintain the business case and P&L
Oversee internal and partner teams to ensure successful launch and maintenance of products and propositions
Design and Mobilise revenue generating sales initiatives and pathways for route-to-market to drive the execution of the VB Cloud Product strategy nationally
Monitor and report on product performance, including revenue, margin, market share, pricing, white space and customer satisfaction
Budget Management: Maintain financial forecasts, while governing expenditure against approved budgets and investments. Continuously identify areas for improved efficiency and effectiveness
Identify and mitigate financial risks and develop corrective action plans as needed
Ensure identification, implementation and development of processes to optimise cost efficiency
Channel Development and Sales Revenue Growth: Develop the annual Huawei Cloud Product and Solutions business plans
sales cadence and pipeline management
Partner with sales executives to set annual revenue targets for Huawei Cloud Product and Solutions according to the agreed business plan
Maintain overall accountable for revenue, profitability and the delivery of this margin
Deliver profitable growth by actively managing costs through the sales, delivery and servicing product cycle
Ensure service delivery translates into an above industry Net Promoters Score (NPS) standard
Evaluate the price performance of Mobile Product and Solutions by developing a robust price monitoring plan and make corresponding price optimisation recommendations
Stakeholder Management: Build collaborative partnerships and alliances for market success
Manage and collaborate with Vodacom Business management and sales leadership to develop growth plans for the Business
Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice
Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals
Delivering through People: Build a high performance & diverse organisation, focused on generating growth opportunities from clients and prospects, and driving unique growth and development opportunities in line with relevant revenue & margin targets to be achieved
Support and enable the team to succeed by driving skills development and future-fit talent in line with business strategy
Oversee the activities of the team to ensure effective delivery of business outcomes
Support and enable the team to succeed by encourage frequent knowledge sharing between team members, amongst other enablement initiatives
Develop a high performing team by embedding formal performance management process, informal coaching and continuous 1:1 performance discussion
Embed the Spirit of Vodacom by living the Spirit behaviours and culture codes, ensuring consistently high Spirit engagement levels
When required, initiate disciplinary processes for team members calling on support from HR when required
Resolve grievances raised by team members and escalate only if required
Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.
Requirements:
B Degree/Equivalent
7+ years’ product management experience in related environments e.g. (ICT) with demonstrated experience in: Managing a large-scale product organization
Portfolio and solution management
Cloud Products and Solutions activation and delivery
General management skills – particularly strategy, finance
marketing and HR
3+ years managerial experience (Desirable)
Strategic mind set and out of box thinking
Experience in solution selling within enterprise customers
Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
Robust understanding of account P&L
Experience working in multinational matrix organisation
Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth is an added advantage
Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities
Customer Focus: Prioritizing customer needs and delivering excellent service
Accountability: Seeks feedback and identifies opportunities for improvement or innovation
Collaboration: Actively fosters collaboration, seeks input and effectively partners
Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
Flexibility: Uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
Nice to have:
Postgraduate qualifications (Desirable)
3+ years managerial experience (Desirable)
Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth is an added advantage