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Hualalai Villas & Homes Property Services Manager

United States of America, Kailua-Kona Employment contract 68300.00 - 82000.00 USD / Year · Job Posted June 15, 2026
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Job Responsibility

  • Oversee the day-to-day care and condition of residences, ensuring homes are consistently maintained and ready for use
  • Lead and support a team of property services employees, providing direction, guidance, and ongoing development
  • Build relationships with homeowners, understanding preferences and supporting their individual needs over time
  • Coordinate maintenance, repairs, and projects, working closely with vendors and internal teams to keep work moving forward
  • Conduct walkthroughs, inspections, and arrival preparations to keep homes well cared for
  • Respond to homeowner requests and questions, providing support with in-home systems and day-to-day needs
  • Support scheduling and staffing to ensure consistent coverage across the operation
  • Maintain clear records within the property management system
  • Work closely with leadership across Hualalai Villas & Homes and the broader resort team

Requirements

  • Experience in property management, vacation rentals, or hospitality operations
  • Previous experience leading and supporting a team
  • A service-driven approach with strong judgment and problem-solving ability
  • Comfort building relationships with homeowners, guests, and team members
  • Strong organization and the ability to manage multiple priorities
  • Familiarity with computer systems, spreadsheets, and reporting tools
  • Adaptability and a willingness to take initiative
  • Valid work authorization and ability to obtain a Hawai‘i Real Estate Sales License within one year

What we offer

  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

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