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The HSSE Manager works with the Senior HSSE Manager to deliver overarching health and safety compliance and 'One-Team SAFER together' objectives within the UK Workplace Risk & Resilience Team. The role focuses on delivering KPIs identified in client Management Services Agreements (MSA) and supports operational site-based teams in maintaining risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS). The HSSE Manager operates primarily in fast-moving retail destination environments and is directly responsible for HSSE monitoring, risk management, auditing and incident investigation to agreed performance standards. The role requires collaborative working with site management teams, surveying teams and service partners to drive compliance performance and best practice. Training management and delivery forms part of comprehensive JLL induction and refresher programs. Security intelligence engagement provides development opportunities within the wider Workplace Risk & Resilience Services. As Property Management transitions into a Global service line within REMS (Real Estate Management Services), active contribution to transition projects and global/EMEA regional projects is required.
Job Responsibility:
Understand Management Services Agreements (MSA) and ensure JLL liabilities are managed regarding health, safety, security and environmental issues
Ensure operational site teams manage identified risks, providing support and advice
Maintain risk management platforms within agreed parameters
Interrogate current risk management platform (Vision by JLL) including regular reporting
Work with HSSEQ Team, site teams and service partners to manage and mitigate compliance risks
Provide risk liability reports and support
Ensure accidents and incidents are reported and investigated according to operational procedures
Provide practical guidance on root cause analysis
Manage serious incidents to conclusion, leading 'fair and just' investigations
Report to management on issues and root causes requiring attention
Work with enforcement agencies when required
Review audit results and report trends to Head of Risk Operations
Develop and deliver effective communication plans
Drive S.A.F.E.R culture program across business functions
Review and produce technical HSSE operating documents and best practice guidance
Monitor external Health, Safety, Security and Environmental consultants
Ensure cost-effective management of JLL liabilities
Report non-compliance to Head of HSE Risk Operations Lead
Contribute to Global and regional initiatives and HSSEQ transition programs
Undertake site audits with site-based teams according to agreed work programs and criteria
Support site-based teams in implementing effective risk mitigation controls
Ensure outgoing properties receive audits within service charge year
Maintain training needs analysis for portfolio with Head of Risk Operations
Identify relevant training provision and assist with tracking
Facilitate training courses and update briefings
Coordinate regular training sessions for operational management teams
Undertake additional training duties as required by Head of HSE Risk Operations
Requirements:
NEBOSH General Diploma level or Degree level equivalent
Member of IOSH (CertIOSH preferred)
Experience in training and facilitating courses
Good working knowledge of Microsoft Word, Excel, and Outlook
Strong numerical and report writing skills
Customer-service driven with excellent communication skills
Team player with excellent interpersonal and influencing skills
Effective interaction with colleagues and clients
Ability to work independently with minimal supervision
Ability to work under pressure, manage time and meet deadlines
Problem solving, critical and logical thinking skills
Nice to have:
NVQ Level 6 Diploma in Occupational Health and Safety practices (training provided for exceptional candidates)
Practical understanding of property management
Experience with database platforms and system integration