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HSC- Field Services Support

United States, Savannah Employment contract · Job Posted May 29, 2026
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Job Responsibility

  • Provide mobile hydraulic repair of Hydraulic hoses on site
  • Fulfill client orders and perform services at customer locations
  • Diagnose Hydraulic leaks and remove leaking hoses where needed and replace with new hoses on site
  • Communicate with customers and leads to identify and understand their product or service needs
  • Identify and suggest products and services appropriate to meet those needs
  • Demonstrate the functions and utility of products or services to customers based on their specific needs
  • Ensure customer satisfaction through ongoing communication and relationship management
  • Resolve any issues that may arise post-sale
  • Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
  • Promote additional sales opportunities while interfacing with customers including but not limited to retail sales (oil, etc.) and field service work
  • Report to Sales Manager sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
  • Develop leads and opportunities for new hydraulic hose assembly sales through direct market solicitation daily of all industrial and mobile equipment customers
  • Perform field service work in removal and re-installation of leaking hose assemblies on customer industrial and mobile equipment
  • Identify, source, and assemble hydraulic and industrial hose components into hose assemblies
  • Perform safe assembly of industrial and hydraulic hose assemblies through crimping process
  • Conduct POS activity for customers on site through mobile van equipment
  • Answer customer questions and offer recommendations to the customer
  • Work closely with local HSC Branch Manager and support staff to ensure a smooth operational flow of production and inventory needs
  • Perform other duties as directed and assigned by Management
  • Perform after-hours service for customers as needed and described above

Requirements

  • High school diploma or equivalent
  • Five years of related work experience preferred
  • Sales experience preferred but not required
  • Experience with or aptitude for hydraulic hose & fittings identification and assembly
  • Familiarity with shop tools and equipment
  • Verbal and written communication skills
  • Interpersonal and customer service skills
  • Sales and negotiation skills
  • Organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to function well in a high-paced and, at times, stressful environment
  • Ability to adapt to a variety of industrial work environments
  • Proficiency with Microsoft Office Suite,P21, CRM or similar software
  • Demonstrate use of safety equipment properly and consistently
  • Meet qualifications to drive a company vehicle, including a clean driving record
  • Possess natural ability to understand and work with machinery
  • Demonstrate exemplary work ethic
  • Ability to work well independently and in a team environment when needed
  • Prolonged periods driving in a vehicle
  • Ability to work with hands for an extended period when needed
  • Ability to push, pull, lift, twist, bend and squat
  • Must be able to lift 100 pounds as needed
  • Must be able to travel as directed
  • Excellent driving record preferred

What we offer

  • Healthcare coverage
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay

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