This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an HRIS Workday Analyst to support a Contract assignment in Providence, Rhode Island. This role will focus on managing and resolving a high volume of Workday Help cases tied to time off, leave balances, and absence-related processes. The position partners closely with internal Workday specialists and technical team members, with day-to-day guidance from a Senior Workday Analyst. Candidates who bring practical Workday knowledge and a solid grasp of accrual policy administration will be well suited for this opportunity.
Job Responsibility
Review, prioritize, and resolve a substantial queue of Workday Help requests related to Time Off, Accruals, and Absence activity
Investigate system issues and determine root causes by working with internal Workday professionals and technical stakeholders
Apply knowledge of accrual rules and leave policies to support accurate case resolution within Workday
Perform hands-on configuration updates when needed to address case-related issues, while operating within established system design parameters
Collaborate with a Senior Workday Analyst to align work with team priorities and follow defined resolution approaches
Document findings, actions taken, and outcomes to maintain clear case history and support knowledge sharing across the team
Monitor recurring issue patterns and communicate observations that may help improve support efficiency and data accuracy
Requirements
At least 2 years of hands-on experience working with Workday in an HRIS or analyst capacity
Practical understanding of Time Off, Accruals, and Absence processes within Workday
Familiarity with accrual policy administration and its impact on system behavior and case resolution
Working knowledge of Workday configuration, with the ability to make controlled updates when required
Experience supporting HRIS environments and analyzing system issues in a structured, detail-oriented manner
Strong collaboration skills with the ability to work effectively with technical teams and internal system specialists
Clear written documentation skills and the ability to manage a high-volume workload with consistent accuracy
What we offer
medical, vision, dental, and life and disability insurance