HR Technology Lead Job at iconplc (Reading)

Job Responsibility

Manage day-to-day human resources activities, supporting your team to deliver quality outcomes
Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations
Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases
Provide decisioning and risk management for high-impact issues affecting hiring, pay or executive populations
Oversee HRIS backlog prioritisation and recurring refinement forums
Ensure documentation and governance controls are in place
Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence
Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction
Support the team in assessing requirements, options and impacts before configuration changes are made
Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy
Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts
Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment
Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign
Liaise with Procurement and Legal to ensure commercial and contractual compliance
Maintain oversight of active AMS and project SOWs
Release impact assessment, change gating/evidence, deployment coordination, post-release stabilization
Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events)
Workday security/data reviews & access governance
Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied
Facilitating weekly team and quarterly SLT governance forums

Requirements

Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience
Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle
Strong strategic thinking skills with a proven ability to align technology with business goals
Excellent communication and leadership abilities, with experience managing teams and cross-functional projects
A commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology
Willingness to travel as required (approximately 5%)

Nice to have

WorkDay
HR experience

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

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HR Technology Lead

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