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HR Systems Assistant supports the School's overall excellence by executing a wide range of human resources systems and talent acquisition activities across platforms including PeopleSoft, SmartRecruiters, and SharePoint. Reporting to both the Senior Consultant, Talent Acquisition and the Assistant Director, HR Systems, this role is responsible for carrying out day-to-day HRIS and talent acquisition operations for approximately 1,800 employees. The role ensures accurate and timely execution of onboarding, recruitment coordination, HR systems support, reporting, and employee inquiries. Working closely with HR Consultants, HR Partners, and other stakeholders across Harvard Business School (HBS) and Harvard University, this position serves as a key operational resource supporting core HR processes and services.
Job Responsibility:
Execute HR Self Service (HRSS) ticket management in Power Apps, including systems access requests, general HR inquiries, and custom report requests
Serve as a point of contact for HR-related inquiries via HR@hbs.edu and other intake channels, triaging and responding or routing requests as appropriate
Compile, deliver, and maintain recurring and ad hoc reports for HR Partners, managers, and compliance purposes (e.g., visa tracking, compensation, departmental reports)
Process PSLF forms and support related documentation workflows
Support time and absence administration, including notifications, reporting, and holiday communications
Prepare PTO and related reports for payroll and termination processing
Provide backup support for HRIS processes, including supervisor changes, time and absence updates, and position tracking activities
Assist with annual audits and access reviews to ensure accuracy and compliance of HR systems data
Maintain data integrity across systems and support documentation and reporting needs
Execute recruitment coordination in SmartRecruiters/Careers@Harvard, including requisition setup, posting, and workflow management
Manage requisitions through the FTE and position tracking process, ensuring appropriate approvals, system setup, and stakeholder access
Coordinate onboarding activities, including reviewing offer letters, updating hiring pipelines, initiating/verifying background checks and I-9 processes, verifying completion of required checks, and completing AAF documentation
Ensure all hiring documentation is complete, accurately maintained, and communicated to HR, payroll, new hires, HR Partners, and hiring managers
Process hires in system and ensures recruiter's proper dispositioning of all candidates
Send 'Clear to Start/Welcome' communications, create a unified and welcoming onboarding experience, and serve as a point of contact for onboarding-related questions
Support reappointment processes for recurring populations (e.g., research assistants, fellows, and other temporary or program-based roles)
Assist with coordination of intern programs and related activities, including communications and logistics
Maintain and update talent acquisition process documentation and provide support for system and process questions
Support reporting and tracking of recruiting activity and metrics
Work with Harvard's managed services provider for contract labor, Yoh, on HBS engagements and reporting as needed
Provide day-to-day operational support to HR Consultants, HR Partners, and HR team members
Participate in team meetings and contribute to HR initiatives and projects as assigned
Maintain organizational charts and support position-related documentation
Assist with resume review and initial candidate screening, as needed
Ensure compliance with University HR policies, procedures, and applicable regulations
Serve as backup support for HRIS, TA, and HR colleagues as needed
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents
Be flexible and ready to take on additional duties as assigned
Requirements:
High School Diploma, GED, or equivalent
3+ years of relevant experience in human resources, talent acquisition coordination, and/or related HRIS administration duties
Education beyond high school may count toward experience
Microsoft Office 365 (Word, Excel, PowerPoint, SharePoint and Outlook) experience is a must
Nice to have:
Hands-on experience in HRIS systems (i.e., Peoplesoft, SAP, ADP, WorkDay) and/or experience using applicant tracking systems (i.e., SmartRecruiters, Greenhouse, iCIMS) is strongly preferred
Hands-on experience building reports and analyzing data is strongly preferred
Strong team-oriented mindset with a willingness to support colleagues and contribute to shared goals
Keen attention to detail, with proven track record of success working in a time-sensitive, deadline driven setting is crucial
Discretion in handling complex and confidential information
Ability to learn and leverage new systems and technologies (like AI) quickly
Ability to work independently with minimal supervision
Experience serving as a trusted partner, responsive and accurate
Strong interpersonal customer service skills with the ability to work with people at all levels of seniority
Familiarity with HR policies and processes strongly preferred
Knowledge web site management is helpful
What we offer:
Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement