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HR Specialist - Global Workforce Solutions

Malaysia, Penang · Job Posted April 24, 2026
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Job Description

We are looking for an experienced Contingent Workforce Specialist to join our growing team which is part of the Global HR Shared Services Organization. As a contributor, you will be involved in ensuring the smooth running of our Global Contractor Management program through the oversight and management of the day to day activities of Managed Service Provider, contractors and suppliers as well as working closely with the business on their contract labor needs and any issues that arise.

Job Responsibility

  • Operational Coordination & Scheduling
  • SLA & Performance Monitoring
  • Supplier & Vendor Management
  • Governance & Compliance
  • VMS Technology Management
  • Quality Assurance & Coaching
  • Communication & Escalations
  • Process Improvement & Strategic Oversight
  • Reporting & Documentation
  • SOW & International Program Support (Preferred)

Requirements

  • Minimum five years in MSP coordination or relevant staffing/workforce management roles
  • Proven proficiency in rate card analysis, cost modeling, and vendor negotiations
  • At least two years of leadership experience overseeing direct reports
  • Technical competency with VMS platforms (e.g., Beeline, Fieldglass) and analytical/reporting tools such as Excel or Power BI
  • Strong analytical skills with demonstrated attention to detail
  • Superior verbal and written communication abilities
  • adept at engaging stakeholders across all levels
  • Demonstrated capacity to manage multiple priorities under tight deadlines within dynamic settings
  • Customer-focused approach with verifiable service delivery expertise
  • Self-driven and proactive, capable of working independently
  • Bachelor's degree in Human Resources, Business Administration, or related discipline (preferred).

Nice to have

SOW & International Program Support experience

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