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Hr Solutions Specialist

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Robert Half

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Location:
United States , Hermosa Beach

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This Long-term Contract position is ideal for someone who enjoys solving issues, navigating HR processes, and creating a positive employee experience through clear communication and dependable follow-through. The role will contribute to daily HR operations within a retail environment while helping resolve inquiries related to payroll, benefits, talent processes, and employee administration.

Job Responsibility:

  • Serve as a primary point of contact for employee and manager questions submitted through cases, phone calls, and escalations, delivering timely and thorough support
  • Investigate HR-related issues across multiple processes and systems, identify underlying causes, and document findings clearly for internal review
  • Handle a range of administrative HR activities such as onboarding, offboarding, employment documentation, compensation changes, and payroll-related support
  • Review and process transactions accurately within HR systems while maintaining careful attention to compliance and data integrity
  • Maintain and improve knowledge resources by updating internal guidance, procedures, and reference content as policies or practices change
  • Provide service with empathy, discretion, and care, ensuring each interaction supports a positive employee experience
  • Partner with internal teams to coordinate warm handoffs and ensure questions are routed efficiently to the appropriate resources when needed
  • Track recurring issues and recommend practical process improvements to reduce repeat inquiries and strengthen service delivery

Requirements:

  • At least 1 year of experience in an HR support, HR operations, or employee service role
  • Working knowledge of HR disciplines such as payroll, benefits, onboarding, compensation administration, and compliance
  • Experience using HRIS and workforce platforms such as ADP Workforce Now, Ceridian, HCM systems, or similar tools
  • Strong written and verbal communication skills with the ability to respond clearly and professionally in a high-volume environment
  • Proven ability to manage multiple priorities, maintain accuracy, and meet response expectations across competing tasks
  • Familiarity with applicant tracking systems and hiring process coordination
  • Strong problem-solving skills with the ability to research issues, interpret policies, and recommend effective next steps
What we offer:
  • medical, vision, dental, life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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