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ASML Logo ASML · Human Resources

HR Shared Services Team Lead

United States, Chandler · Job Posted June 16, 2026
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Job Description

As a HR Shared Services Team Lead you will be responsible for the following: Daily Operations; People Management; Projects; Continuous Improvement; Stakeholder Management; Business Optimization & Organizational Development; Decision Making; Leadership and Output Realization; Knowledge Management & Competence Development

Job Responsibility

  • Manages day to day operational activities (20% of time) of the team and project and improvement activities related to own scope
  • Responsible for qualitative results of team and delivery of KPI's on top of development of employees
  • Coordinates tasks and projects within the team, with a cross function/department impact, to ensure achievement of deliverables
  • Responsible for the operational and delivery elements of people related aspects
  • Assertive on addressing (starting) personnel issues individually and collectively within the team
  • Acts as coach on personal development
  • Monitors and evaluates the performance of team members, providing feedback and implementing improvement plans as needed
  • Provides guidance, direction, and support to team members
  • Able to analyze future implications of issues
  • Participates in (improvement) projects with a typical scope of max 9 months in a role of Project Lead
  • Responsible for development and delivery of usable processes for teams
  • Drives and takes ownership of continuous improvement activities and mindset of team(members) in own team and coordinates improvement plans for own scope by coaching employees and advising on methods/techniques
  • Structurally manages stakeholders, both internally within own area of responsibility and other HR areas and in addition externally, managing vendors and external relations (ex. workforce/delivery solutions)
  • Proposes changes in org design to management and allocate resources effectively to optimize productivity and achieve goals
  • Takes decisions of an operational nature
  • Operates within a light tactical business environment with a planning horizon of up to three months
  • Operates within clear business-directions, relevant design principles and risk & compliance directives
  • Addresses conflicts and challenges within the team, finding solutions to overcome obstacles
  • Creates new approaches/procedures to solve operational issues
  • Keeps up with internal and external developments and ensures development, transfer and retention of knowledge and information, initiate new ways of working to optimize processes

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Management, Organizational Leadership, or a related field
  • or equivalent combination of education and relevant work experience
  • 7–8 years of experience in HR shared services or a related function
  • 3–5 years of people leadership experience, including team management
  • experience managing managers is strongly preferred
  • Demonstrated experience partnering with Compensation, Benefits, Talent Acquisition, Payroll, Finance, and Accounting to improve operations and processes
  • Proven ability to foster an environment where team members are empowered to solve problems, develop ideas, and think beyond immediate tasks to the broader business impact
  • Experience with HRIS systems, preferably Workday, as well as ServiceNow
  • Proficiency in Microsoft Office Suite
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